Regional Senior operations Manager PRF-2212-01002-301

Position: Regional Senior operations Manager PRF-2212-01002-301

Job Location: Istanbul, Turkey

Reporting to: Regional Director

Working area: Turkey, Jordan, Lebanon, Iraq

Number of positions open: 1

Last date for application: January 1st 2023

ACCOUNTABILITIES

Key relationships:

Country Directors and Country Representatives, Supply Chain and Procurement staff, HR staff, and Security staff

General objective of the position:

The Regional Senior Operations Manager will be responsible for managing the supply-chain function in regional offices, and supervising HR and Security functions in the Regional Office, and ensuring effective strategic and day-to-day operations run smoothly

Main tasks and responsibilities:

Supply-Chain Management:

• Provide support and guidance to all Country Offices, including oversight of all supply-chain and operational functions in line with SAMS and donors’ policies and regulations. Supervise technically all supply-chain staff in country offices.
• Work with the Country Directors/Representatives and in-country operations teams to improve operational systems and ensure that standard operation policies and procedures are adhered to.
• Work with each Country Office on improved usage of the procurement plan and supply/sourcing strategy.
• Assess and support Country Office warehouse management. Ensure systems and reporting are in place for the effective storage and distribution of all program stocks. Support an effective inventory-management system.
• Assess and support country office asset management, ensuring that all program and country operations assets are documented.
• Refine procurement-management systems and processes to ensure they are in accordance with SAMS and donor policies, and US and local laws.
• Facilitate communication and cross-learning for all regional based supply-chain and operations staff.
• Provide regular review and assessment of operations staffing structures and functions in the Country Offices with the aim to strengthen overall efficiency and accountability.
• Perform annual assessments of Country Office supply-chain and operation departments.
• Provide orientations to new senior operations staff and provide, as needed, refresher training to staff in all standard operations and administrative procedures, SOPs, and forms.
• Review (checking for accuracy and compliance) all high-level procurements, agreements, leases, and other large value, high-risk financial commitments.
• Develop policies to increase efficiency throughout the supply chain while ensuring quality and safety. Implements subsequent changes to processes.
• Work with Country Offices to address key risks and audit findings/disallowances. Maintain technical knowledge of donor rules and regulations to ensure compliance with donor requirements.
• Liaise with other Regional Office staff members to ensure that operation priorities, procedures, and risks are well understood and addressed/enforced in a coordinated manner. Collaborate with all regional colleagues to present a consolidated approach and teamwork for Country-Office support and management.
• Support HR, supply-chain, and security departments, ensuring each is reaching goals set by departmental and regional leadership.

HR Management:

• Support oversight of HR functions in the regional office.
• Ensure there are performance objectives for supply-chain and procurement positions. Contribute to the performance evaluation of supply-chain and procurement staff in the region on a semi-annual basis.
• Suggest professional development plans for relevant supply-chain and procurement staff in the region.
• Oversee adherence to manuals, policies, and procedures of supply-chain and operations personnel.
• Build an effective team approach, ensuring regional-office direct reports are working together effectively.
• Work with senior management to determine workforce needs, including staffing,
• Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets local labor laws.
• Represent SAMS in all relevant fora in relation to the position duties, such as officials from governmental offices, NGOs, and donors in the region.
• Perform other related duties as required.

Security:

• Support security staff as needed.
• Ensure the security activities in regional offices are implemented and completed
• Provide support for the development of security plans and assessments
• Ensure there are security SOPs for safeguarding SAMS’ staff and assets in the region for various security situations.
• Keep the Regional Director and Country Director/Representatives updated about any emerging situations which concern staff safety & security or SAMS’ assets, and seek timely support and guidance for appropriate responses.

THE CANDIDATE’S REQUIREMENTS

Mandatory Qualifications required

• University degree in any related field.
• a Master degree is an added advantage
• 10 years of experience in Supply chain, HR, and Extensive supply-chain and operations security
• management experience in international development and humanitarian programs. Experience in Middle East preferred.

Languages

• Fluent written and spoken in Arabic
• Fluent written and spoken English

Competencies:

• supply-chain systems
• training and capacity building experience
• communication skills including influencing, negotiation, and coaching.
• Gmail
• Microsoft Office Software (Excel, Word, PowerPoint