Monitoring, Evaluation, Accountability & Learning Manager

Danish Refugee Council, one of the world’s leading humanitarian NGOs working in 40 countries worldwide, is currently looking for a highly qualified Monitoring, Evaluation, Accountability and Learning Manager to be based in Kyiv.

DRC has been operating in Ukraine for more than 10 years with emergency and durable solution interventions for assisting IDPs, returnees, host communities, and conflict-affected populations. With the outbreak of the conflict in February 2022, DRC has shifted its programming to emergency response to meet the urgent needs of conflict-affected population in the country. Current DRC programming is focusing on protection activities, Multipurpose Cash Assistance (MPCA), NFI and Food distributions, Shelter & WASH interventions, Economic Recovery, Capacity Building, Humanitarian Demining and Explosive Ordnance Risk Education. The organization has 6 offices in the country.

Overall purpose of the role

The position is an international contract, but also Ukrainian national candidates are welcome to apply.

The MEAL Manager will work closely with the Country Programme Manager and Head of Programme to strengthen DRC Ukraine’s MEAL systems, ensuring that the country programme is compliant with CHS.

• Coordinating, improving and implementing monitoring & evaluation systems within DRC programme.
• Responsible for managing the Monitoring & Evaluation team and capacity building of the team

Geographic scope: Ukraine
This role has a country focus and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing country activities.

Main responsibilities
Management and supervision

• Lead and manage the Monitoring & Evaluation team (including people planning, performance, well-being and development)
• Provide technical support to field based Monitoring & Evaluation staff with a view to ensure coherence in data collection and analysis to support program development and quality
• Coordination and oversight of all aspects of the Monitoring & Evaluation processes
• Oversee the process of needs assessments, baseline studies and impact assessments
• Conduct periodic activity monitoring and site visits to the field to monitor data collection/implementation
• Oversee the Community Feedback Mechanism
• Capacity building through training, feedback, coaching of the Monitoring & Evaluation and programme staff in data collection, monitoring and analysis
• Enhance Monitoring & Evaluation capacity among staff to ensure accountability, facilitate planning and strengthen service delivery
• Lead the development of Monitoring & Evaluation strategies, tools and ensuring coordination of the Monitoring & Evaluation teams input to the country strategy, proposals and reports.

Monitoring and evaluation

• Develop and maintain a Monitoring & Evaluation system, to measure achievement and progress towards program goals and results, which easily can be used in reports.
• Ensure successful roll out and sound management of databases and information systems in all program areas
• Analyse the data gathered and write baseline and impact assessment reports
• Lead implementation of IM systems including oversight of data security and provide training to staff
• Ensure DRC’s MELMPOS are adhered to.
• Continuously improve and update data collection tools, so they can be used to inform programming and to support accountabilty
• Implement DRC’s Monitoring & Evaluation and Impact Assessment Framework
• Provide technical support to programme staff during development of funding proposals particularly logframes and Monitoring & Evaluation frameworks and plans
• Provide regular sharing of outputs and M & E findings with programme staff and partners
• Assure quality of data collection and data entry processes
• Manage the various databases and summary sheets to oversee measurement of achievement and progress toward program goals and results through the Monitoring & Evaluation system.
• Provide technical support to ensure that DRC is able to articulate and document relevant best practices and assess performance regularly against agreed program objectives and indicators.
• Create MEAL strategy in line with programme needs and best practices, providing practical guidelines
• Collate all project indicators and support programme coordinators to use set indicators in monitoring.
• Assist in management of external evaluation processes from start to finish

As Manager the post-holder is responsible for the following:
• Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility
• Accountable for making significant decisions on what the unit does: its purpose, functions and role, and for making commitments and decisions that require the expenditure of significant unit resources.
• Accountable for people management of direct reports, generally at least 3 employees. This includes hiring & firing, objective setting, probation, performance appraisal, development of staff, managing performance, including poor performance, etc.
• Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC

Supervisor responsibilities:

• Coordinates the daily activities of teams, often comprised of subordinates and/or employees carrying out similar tasks
• Direct line management responsibility for staff, and may contribute to recruitment and/or performance appraisal of members of the team based in field offices

Roles reporting to this position: MEAL and IM staff
Reports to: Head of Programme or Country Programme Manager

Required experience and competencies

• Minimum 5 years of relevant work experience in monitoring and evaluation of humanitarian and development programmes
• At least 3 years’ experience with people management
• Strong understanding of Monitoring & Evaluation principles and processes, including database management, reporting etc.
• Minimum of 2 years working in countries responding to humanitarian crises in monitoring and evaluation, or programme design.
• Proven leadership skills and a competence in people management
• Experience of working with or providing support to partners and/or a partnership model of working
• Demonstrable experience in the nurturing of organisational learning in programmes
• Proven facilitation and training skills with diverse audiences of NGO practitioners
• Proven understanding of the management of knowledge within NGOs or development organisations and an ability to link this to system development
• Proven understanding of research methodologies and the nature of evidence which will influence key decision makers in the area.
• Experience of working in insecure environments and of security management;
• Excellent skill in use of date management tools and software, including Excel, SPSS, ODK, Survey CTO, KOBO, etc.)
• Full professional proficiency in English

Required education

Master’s degree in relevant field (development, social research preferably with a focus on monitoring and evaluation as well as compliance issues).

We offer:
Contract duration: 12 months renewable depending on performance and funding
Salary: band F managerial
Duty Station: Kyiv, non-family

Start date: As soon as possible

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to www.drc.ngo under Vacancies