Program Coordinator, Intervention Support

Position: Program Coordinator

Department: Intervention – Safe @ Home and Positive Pathways to Re-Entry

Pay Rate: $26.27 – $29.79 Status: Non-Exempt

Last Revised: 08/2024

Definition

This Safe@Home Program Coordinator is a key member of the Management team responsible for overseeing multiple programs within the Family Youth and Intervention Department. The role involves serving as the primary liaison between the programs, clients, Case Managers, Specialists, and Interns. Reporting directly to the Program Manager, the Program Coordinator exercises supervision over program volunteers, Case Managers, Specialists, and Interns.

Supervision Exercised

Supervision of program volunteers, Case Managers, Specialists and Interns

Duties

• Achieves a working knowledge of funding source(s) and the program reporting requirements.
• Under the superviison of the Program Manager/Director develop policies and procedures that align with funder requirements, incorporating best practices and current research.
• Orient new staff to the program and ensure successful completion of program training conducted by the program contractor.
• Model appropriate communication and workplace behavior for staff.
• Coordinates the referral and intake processes for the program.
• Responsible for overseeing successful community re-entry for court-ordered youth placed at China Spring/ Aurora Pines Youth Camp and their families.
• Work closely with Probation Officers, CS/APYC staff, and the youth’s guardians to ensure effective case management and to facilitate a smooth transition back into the community.
• Directs the day-to-day operations of the programs which may include travel to rural areas.
• Assist staff in understanding the agency mission, strategic focus areas and overall goals and objectives. Contribute to the success of these areas.
• Enters, updates, and monitors computerized client databases(s) for the identified program.
• Help facilitate discussions with parents to prepare them for their youth’s return home, focusing on common challenges, expectations, and strategies for success.
• Assists Case Managers, Specialists and Interns in contacting families and resolving identified concerns with families.
• Implements and evaluates measurable outcomes for the identified program.
• Completes monthly program reports and conducts program evaluation to ensure service quality and submits monthly reports regarding program activities to the Program Manager and funding sources as needed.
• Disseminates information regarding the identified program, including community presentations and program materials, and performs other outreach functions as needed.
• Set annual goals and objectives related to specific job function.
• Under supervision of Program Manager/Director, manage line items and/or program budget to achieve objectives within budgeted amounts.
• Participates on community boards/committees to ensure the client/provider voice is included in all activities.
• Participate in truancy-related activities, assist with youth transportation when needed.
• Supervise Case Managers which will include reote and offsite supervision of those staff in rural locations.
• Conduct case audits and staffing to ensure compliance with program requirements.
• Complete quarterly reports on Safe@Home numbers and provide reports to Program Manager/Director and DCFS partners as needed.
• Contribute to the success of the agency mission, strategic focus areas, and overall goals and objectives.
• Perform related duties as assigned.

Minimum Qualifications Needed

Knowledge of:

• Community agencies and resources, as well as an understanding of the problems facing children, youth and families.
• Family and youth relationship issues.
• Positive parenting concepts and work/life supports for families.
• Leadership skills including sound decision-making, crisis management techniques, staff motivation and be a self-motivated team player.
• Computer applications and the desire to learn new programs.
• Case management.

Ability To

• Express ideas clearly and concisely both orally and in writing.
• Work with adults and youth of diverse backgrounds and beliefs.
• Problem solve in stressful situations
• Keep appointments punctually, be organized and demonstrate follow through.
• Work with adults of diverse backgrounds and beliefs and adapt service delivery accordingly.
• Work collaboratively with staff and community agencies.

Special Requirements

• Bachelor’s degree in human services or other closely related field. Equivalent experience may be substituted for the degree. Experience in areas such as middle and high school education, work force development, juvenile justice, family focused supports is required.
• At least three years of experience in case management and crisis management.
• At least two years’ experience of supervisory experience.
• Bilingual English/Spanish a plus.
• Must have reliable vehicle for work.
• May be required to work some evenings and weekends.
• Will be required to travel in state and out of state for meetings, trainings or home visits.
• Job requires repetitive key stroking; ability to sit for long periods (2 hours +).
• Be physically capable of performing all job duties including standing, walking, climbing stairs, bending, stretching, having the ability to sit on the floor and get back up, and lifting and carrying up to 40 lbs.
• Able to pass complete background check.
• Must possess a valid Nevada’s Driver’s License and proof of insurance for utilizing a personal vehicle for company business.
• Willing to obtain the required medical screen and immunizations such as TB test, Hepatitis, etc.

Benefits

• Eligible to receive Cabinet benefits for full-time staff.

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The Children’s Cabinet is an equal opportunity employer and encourages persons to apply regardless of their race, sex, sexual orientation, gender identity, color, religion, veteran status, national origin, age, handicap, disability, familial status, political affiliation or beliefs.

It is the policy of the Children’s Cabinet, Inc. that all employees are employed at will of both the employee and the Children’s Cabinet.