Bilingual Case Manager – Adult Guardianship in Nassau

EAC Network is actively seeking a dedicated Bilingual Case Manager (English/Spanish) to join our Nassau Adult Guardianship program in Nassau County. This full-time role operates Monday through Friday from 9:00 AM to 5:00 PM, with potential flexibility for evenings and weekends. Our organization is committed to providing comprehensive benefits, including medical, dental, 401K, and a generous Paid Time Off (PTO) policy.

Key Responsibilities

• Initiate contact with relevant stakeholders within 72 business hours of case assignment to commence the fact-finding process and develop a tailored service plan for Guardianship clients.
• Deliver case management services, including home visits, telephone reassurance, and advocacy for clients facing challenges such as substance abuse, mental health issues, housing instability, and financial difficulties.
• Facilitate client transportation to appointments as necessary, utilizing personal vehicles for emergency resource access or application completion.
• Engage in case conferencing for thorough reviews and informed decision-making.
• Maintain accurate and up-to-date progress notes for all assigned cases.
• Communicate effectively with judges, legal representatives, and DSS caseworkers regarding program participants, while also presenting cases to community referral sources.
• Complete and submit Initial, Interim, and Annual Reports, as well as court updates for clients.
• Provide necessary progress notes to the finance department for billing purposes.
• Develop evaluation strategies to assess program effectiveness.

Required Skills

• Bachelor’s Degree in social or behavioral sciences is required.
• Proficiency in office applications and computer systems, including Microsoft Office and database software, is essential for fulfilling job duties.
• Bilingual proficiency (English/Spanish) is mandatory.
• A minimum of two years of relevant experience is preferred.
• Strong interpersonal and communication skills, both verbal and written, are crucial.
• Ability to motivate and support clients effectively.
• Valid NY State Driver’s license and access to a personal vehicle are required.

Qualifications

• A Bachelor’s Degree in social or behavioral sciences is essential.
• At least two years of related work experience is preferred to ensure familiarity with case management practices.

Career Growth Opportunities

EAC Network is dedicated to fostering professional development and encourages employees to explore pathways for advancement within the organization, enhancing their skill sets and career trajectory.

Company Culture And Values

At EAC Network, our culture is rooted in support and advocacy for vulnerable populations. We promote a collaborative environment where our team members are dedicated to making a positive impact in the lives of our clients.

Why Join Us

This role presents a unique opportunity to create meaningful change in the lives of incapacitated adults while being part of a compassionate and supportive team. If you are passionate about client advocacy and possess bilingual skills, we invite you to apply and contribute to our mission of enhancing the well-being of those we serve.

Employment Type: Full-Time