People and Culture Officer (Maternity coverage)

People and Culture Officer / CARE international in Jordan

CARE International seeks a world of hope, tolerance and social justice, where poverty has been overcome and all people live with dignity and security. In Jordan, CARE will be recognized for its commitment to the humanitarian protection and empowerment of communities especially women and girls, where rights are secured, and human potential fulfilled for all.

CARE in Jordan leads humanitarian protection, economic empowerment, and civic engagement interventions for women and girls from poor and vulnerable communities in the fight to overcome poverty, gender based violence, and social injustice. We nurture accountability, leadership and political will internally and among our partners to achieve this mission.

CARE values equality, integrity, transformation, excellence, diversity, and respect for the dignity and worth of every human being, where we affirm the dignity, potential, and contribution of all; communities we work with, partners, donors, and staff.

CARE International established a presence in Jordan in 1948, created in the wake of the Palestinian refugee crisis. Over 70 years later, CARE has served the needs of the Palestinian, Iraqi, Somali, Sudanese, and now Syrian refugee communities.

CARE’s scope of work has evolved from emergency response to long-term development programming, now encompassing an Urban Refugee Protection Program, the Azraq Camp Program, and the Sustainable Development Program.

CARE International in Jordan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or disability.

CARE is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. We will do everything possible to ensure that only those that are suitable to work within our values are recruited to work for us

CARE International in Jordan has a vacancy for the post of People and Culture Officer :

The People & Culture Officer (Maternity Coverage) is responsible for coordinating CARE human resource functions. S/he ensures that operations are carried out efficiently and activities follow CARE’s established policies and procedures. S/he collaborates with the Administration Officer and ensures coordination between the program and People & Culture at the CO level and maintains up to date policies and procedures documentation. The People & Culture Officer is responsible to ensure that CARE has the right staff in the right positions at the right time, that staff development is prioritized and talent is well managed, that policies are up to date, reflect of best current practice, and take into account resource limitations, donor and legal regulations, and staff needs. The position oversees all of CARE Jordan human resource functions (recruitment, orientation, staff administration, policy management) for all of CARE Jordan offices. S/he will collaborate with the Administration officers to ensure smooth program support within CO and be an active participant of the Region HR Network. The People & Culture Officer must be innovative; must adopt efficient and cost effective methods; and must have a strong customer service focus.

Responsibilities and Tasks:

JOB RESPONSIBILITY 1

Oversee efficient, responsive and high-quality HR Administration:

Ensure that policies are available to all staff, understood by staff, and are applied in the CO.

• Ensure that unit staff correctly administer policies and utilize stated procedures

• Solicit feedback on unit performance through formal and informal mechanisms

• Undertake periodic salary and benefit surveys to ensure that CARE is competitive, works within existing budgets, and reflects local laws [also participate in others’ surveys]

• Undertake reviews to guide Country Office management in setting cost of living adjustments, as needed

• Ensure that job descriptions are up to date for all staff and positions

• Follow up or legal cases and make sure HR policies and actions are on the basis of the Country Legal requirements.

JOB RESPONSIBILITY 2

Lead Staff recruitment orientation, staff development and performance management as linked with talent management:

• Support hiring managers in the staff recruitment process with clearly defined processes outlined, followed and reported against to hiring managers

• Ensure that advertisements reflect job requirements and are clearly described in the Job Description

• Support hiring managers in designing appropriate assessment measures for recruitment of staff (written/oral interviews) that are based on the CARE competency framework

• Participate in interviews of staff

• Ensure that all new staff receives comprehensive orientation to CARE Jordan and CARE in general;

• Lead the performance management process providing coaching/mentoring for staff in appropriate and timely implementation

• Provide strategic input and guidance to talent management process to address training, capacity building and competency development needs for staff

• Ensure the implementation of identified staff training and development activities.

JOB RESPONSIBILITY 3

Lead policy and Procedures Development:

• Monitor policies to ensure they are in line with legal frameworks

• Lead internal reviews/updating of policies

• Establish/update the job evaluation process in the Country Office and ensure that job evaluation process is clear, replicable, and meets mission’s needs.

JOB RESPONSIBILITY 4

Establish and develop relationships with key stakeholders at the national, regional and global levels.

Establish relationships with key national actors including other People & Culture personnel in the INGO community.

• Participate actively in regional People & Culture networks including in relevant thematic subgroups and apply learning/good practice in CARE CO

• Participate in national-level HR fora that may exist.

JOB RESPONSIBILITY 5

Emergency Response / Staff Security:

• Take a lead role in facilitating timely, quality administrative support function delivery in the time of emergency response

• Guides and supports management on staff security concerns

• Promote a safe and secure work environment; foster a safety and security culture; and ensure consistent application of, and compliance with, CARE Jordan safety and security policies and procedures.

Qualifications (Know How)

Required:

• University degree in Human Resources, Administration, Management or Business or equivalent experience OR a combination of education and work experience.

• Three years of experience in Administration/HR Management.

Desired:

Master’s Degree in related Fields plus finance background experience.

Experience/Technical Skills

Required:

• Leadership skills,

• Interpersonal and communication skills

• Presentation skills

• Analytical skills

• Rigor

• Computer skills

• Excellent grasp of Local Labor Laws and HR policies, practices and procedure.

Desired:

Hands-on experience in using financial software’s