INSO
Organisation Background
Founded in 2011, the International NGO Safety Organisation (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.
INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions.
INSO provides daily support to more than 1000 NGOs operating in 18 of the world’s most insecure countries and has earned a strong reputation for its performance, principles and professionalism.
INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice.
INSO Afghanistan
INSO began as an NGO joint project in Afghanistan in 2002 before registering as an independent NGO in 2011 and expanding to other conflict areas in 2012.
INSO Afghanistan provides services to enhance the delivery of aid and preserve the safety of staff employed by more than 285 Afghan and international NGOs that provide humanitarian and emergency assistance to people living in the country.
Job Summary:
We are now seeking a qualified and experienced analyst and manager to join our flagship program as the Deputy Director, a position based in Kabul, with travel to field offices.
The Deputy Director oversees all aspects of service delivery and plays a key role in ensuring that INSO provides the best support possible to NGOs responding to the crisis in Afghanistan. Specific responsibilities include the recruitment, training and management of a team of senior analysts (Safety Advisors), editorial review of key INSO products, monitoring and continual improvement of compliance with service delivery standards and support to the Director in the broader development of the program.
The successful candidate will have a strong background in NGO safety and security, be outgoing, inquisitive and detail oriented, and have significant experience building and leading high performing teams. He/she will also have the ability to analyse complex security issues and contexts, communicate to an excellent standard of English both verbally and in writing, and above all else share INSO’s commitment to humanitarian principles.
Major Responsibilities
Team Leadership and Management
* Direct management of INSO Safety Advisors (x9), including recruitment, training, orientation and on-the-job mentoring.
* Managing the program as interim director during the director’s absence.
Service Delivery
* Editorial responsibility for flagship bi-monthly analytical report.
* Supervision and quality assurance of all other INSO service delivery, including: 24/7 flash reporting, safety and access roundtable meetings, analytical reports, crisis management support and other demand-based services.
* Representation and liaison towards third parties, including NGOs, the UN and international donors.
Program Development
* Support to program development and implementation, including the delivery of annual planning and scheduled donor reporting.
* The development and implementation of locally specific internal security management policy, SOPs and guidelines.
* Support to the application of INSO global policy in areas including HR, finance and operations.
* Representation of the program in the country director’s absence and/or at the direction of the country director.
* Other program development responsibilities as required, including support to the set-up and operation of INSO Afghanistan offices.
Mandatory Requirements
* Exemplary command of English (written and spoken).
* Graduate level education in a relevant field.
* Significant experience in insecure/conflict-affected environments with progressive seniority and at least one year at senior management level.
* Proven writing, editing, and analytical skills and a keen eye for detail – the position entails substantial report editing and reviewing.
* Acceptance and strong understanding of humanitarian principles.
* Demonstrable understanding of humanitarian safety practices and their application.
* Outgoing and confident personality.
* Mature leadership and staff management experience in a diverse multi-cultural setting.
* Excellent networking, diplomatic, and representative communication skills.
Preferred Characteristics
* A year’s experience working on Afghanistan with a humanitarian NGO and demonstrable understanding of the context.
* Experience in staff capacity development and training.
* Experience with NGO project management, including donor reporting and relations.
* First-hand experience of crisis management.
* Prior experience in an inter-agency role.
* Existing information networks and/or local language skills.
* Detailed understanding of INSO mandate & services.
Key Personal Competencies
* A good listener
* An effective communicator
* Excellent analyst
* Team player
* Excellent interpersonal skills
* A people manager
INSO’s Safeguarding Policy:
INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.
Terms & Conditions: 12-month contract, €5,000 per month salary, 4 days annual leave per month and 7 days of R&R every two months with €1000 R&R allowance, global medical coverage (excluding USA), USD 200,000 AD&D coverage.
How to apply
Interested applicants are requested to send the following to [email protected] and reference “Deputy Director” in the subject line of the email. Only shortlisted candidates will be contacted.
* Cover Letter specifying how you meet the mandatory requirements, any preferred characteristics, your motivation for applying, and what you hope to bring to INSO Afghanistan (2 page maximum).
* Updated CV (5 page maximum).
* One relevant and substantive writing sample in English that demonstrates your analytical and report writing abilities (10-page maximum, for internal candidates a longer analytical INSO report for which you are the sole author will be accepted).
Please do not send any additional information (such as copies of certificates, copies of diplomas, other writing samples, etc.) and keep the total size of your application under 2MB if possible.