Varian
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
We have an opportunity for an experienced Clinical Implementation Specialist within our Clinical Solutions Development team.
Position Summary
The Clinical Implementation Specialist will be part of the Clinical Solutions Development team, whose goal is to cultivate the ingenuity of our clinical partners by empowering them to optimally adopt our oncology technology to deliver world class care to their patients & to achieve their clinical & operational goals.
The Implementation Specialist is responsible for the Clinical Solutions revenue budget and will predominantly be focused on the on-site & remote delivery of the packages sold by the Clinical Solutions Specialist. They will work closely with the Solutions Specialist to understand the deliverables of each project and ensure success, and to measure the pre & post-implementation project metrics.
The Clinical Implementation Specialist will also respond to the evolution of our products and services to meet customer demands in the ongoing development of the solutions business.
Willing to travel extensively across France, Belgium & Luxembourg predominantly, but also the wider European region as needed, approximately 60 – 70% is required.
Major Responsibilities
- Deliver various Solutions projects such as, but not limited to, paperless implementation, pathway optimisation, radiotherapy technique implementation, treatment planning optimisation & streamlining, AI planning implementation & advanced analytics.
- Evaluate and assess clinical workflows and pathways with the ability to identify potential areas of improvements and optimisation tailored to each specific client.
- Work closely with the client’s core team, Varian Clinical Solutions Specialist & Project Manager and all stake holders of a project to ensure a fully aligned deployment of all Clinical Solutions packages within the broader project scope.
- Manage time accordingly so projects are run on time and escalate when key milestones will not be met. Projects will consist of both onsite time and remote working.
- Ability to influence people and groups of people with the development of a change management strategy defined in collaboration with the client.
- Produce client facing reports that outline all necessary changes, optimisations and final goals of the engagement.
- Record all information resulting from meetings and site visits with customers, Varian stakeholders and external contractors, to provide all parties with the necessary information & action items to enable them to perform their activities.
- Report activities and associated time to the Clinical Solutions Manager, to track time/cost per project, identify any issues and take corrective actions to maximise customer satisfaction. Work with the Manager to ensure accurate and up to date forecasting of future projects and required resources.
- Ongoing development of offerings for customers, to ensure they address identified needs on all current and new Varian products.
- Collects customer, industry and competitor information to report business needs and make recommendations for the development of business and market strategies.
- Perform other duties as assigned.
- Work closely with the Clinical Solutions Specialists in pre-sales scoping (as required) and post-sales summaries for delivery.
Skills & Experience Required
- Degree/Diploma as a professional Radiographer, Dosimetrist, Medical Physicist or Clinician.
- Postgraduate Cert/Masters desirable, though not essential.
- Professional experience in the radio-oncology/general oncology field.
- Related Varian experience in education and/or application support is desirable.
- Sound knowledge of consulting techniques and methodologies to train adults (hospital professionals) & to manage change. Expert knowledge of processes and methods related to the safe use of Varian products in a clinical environment.
- Thorough understanding of oncology customers, their requirements & clinical challenges faced during implementation & adoption of our products.
- The ability to develop new packages in response to newly released Varian products & features, as well as in response customer challenges observed in the field.
- Proficiency in root cause analysis with the ability for lateral thinking to enable the breakdown of large complex problems into smaller solvable ones.
- Very articulate and skilled in interpersonal communications, must be able to work well within a small team.
- Sound understanding of delivery projects in a matrix organisation, demonstrating ability to work with others, many of whom are remote.
- Sound knowledge of and professional experience with microcomputers / PC based systems.
- Fluency and strong communication skills in French and English, both written and spoken essential; fluency in other languages beneficial.
Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.
Fighting cancer calls for big ideas.
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That’s why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.
#TogetherWeFight
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