Technical Product Manager

Technical Product Manager (London HQ)

We are seeking out a talented, detail-oriented Technical Product Manager, who is passionate about building solutions that our clients will love, with experience of working in a B2B market. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out solutions that support the company’s vision and strategy, alongside specific client needs. The Technical Product Manager role requires a professional who combines both product planning and technical project activities to manage the entire life cycle of our initiatives.

This is an incredibly exciting time to be joining Acumen’s product delivery team, with an opportunity to influence the team culture and platform roadmap at a critical point in our growth towards becoming a cloud-first SaaS provider, in an environment filled with lovely people and a passion for excellent customer experiences!

You will be

• Building a deep understanding of our clients, users and their goals, needs and constraints
• An expert collaborator working with internal teams and external client teams- including engineers, contractors, quality assurance, and operations to deliver the best solutions that meet client requirements
• Able to uncover and understand customer needs and translate them into requirements
• Ensuring project technical deliverables are delivered to agreed scope, quality, timelines and budget using project management tools and methodologies
• Coordinating external suppliers and resources where needed
• Ensuring any risks, assumptions, issues, dependencies are tracked and managed
• Delivering solutions which are supportable- working with the dev team and relevant client contacts to ensure any support agreements are in place.
• Defining success criteria for testing and product acceptance ensuring all changes to systems are validated/tested before they are transitioned to the live environment.
• Passionate about understanding, researching, and follow technical trends in the industry and in general. Able to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on which new technologies to invest in or leverage
• Providing internal and customer training on how to use the product and its various features
• Answering incoming questions about the product and its capabilities
• Facilitating the creation and maintenance of proper product documentation
• Supporting commercial RFP’s and other commercial calls where needed

Required Skills

• Proven track record of executing through a full product lifecycle including researching customer needs, defining the product strategy, driving execution, product launch, and follow-through
• Customer-centric approach and a strong desire to understand your user’s perspective and need
• Strong, cross-functional and cross-organization collaborator
• Solid technical background with understanding and/or hands-on experience in solutions development
• Strong problem-solving skills and willingness to get the job done
• Excellent written and verbal communication skills
• Experienced in the Agile ways of working
• Experience of data integration solutions and implementation
• Hands on experience with Azure and Azure Integration tools

Ideally, you will also have experience working with

• Financial/ERP systems, e.g. SAP
• Azure DevOps

Benefits

This role offers a competitive salary of up to £60000 per annum. depending on skills and experience. We offer flexible working; so you get to choose how and where you would work best, while keeping in touch through quarterly away days, monthly team events and meet ups. We are committed to building the capabilities of our teams so invest significantly in this, offering opportunities for both personal and further professional development. For further information about benefits, please visit our Website.

About Acumen

Acumen deliver lasting change through smart revenue management for consumer brands. We do this through the deployment of our award-winning applications and delivery of our game changing consulting services.

Apply

To apply, please send us your CV to [email protected]

Acumen is an equal opportunity employer that is fully committed to treating all of its employees and job applicants equally. We value and respect individuality and all the diverse ways of being; and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

If you have a disability, health condition and/or are neurodiverse and may benefit from some adjustments and support then just ask; we don’t want our hiring process to be a barrier for you. We will work with you to support your needs and identify reasonable adjustments that will help you to be at your best and have the best experience. We won’t require you to provide proof to support your request; we trust you.