Centre Manager

CTG Overview

• CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
• CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
• Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
• Visit www.ctg.org to find out more

Overview of position

• Our client and Federal Government of Somalia’s National Programme for the Treatment and Handling of Disengaged Combatants are seeking 1 experienced Centre Manager who will manage the day-to-day operations of the 1 Female Transition centres in Baidoa. Under the overall supervision of the field coordinator, and technical supervision from the Women, Peace and Security Officer, the Baidoa Female Centre Manager will oversee the work of centre staff and provide day to day guidance.
• The position sits within the Federal Government of Somalia’s National Programme for the Treatment and Handling of Disengaged Combatants and is co-managed by the Defectors Rehabilitation Program (government office) and Our client with dual reporting requirements.
• This position for the Baidoa Female Centre requires a female candidate.

Role objectives Lead Centre Operation and Promote Accountability:

• Oversee the day-to-day operation of the Rehabilitation Centre including security, staff performance, services and goods delivery, as well as other administrative functions related to the running of the Centre.
• In coordination with the Field Coordinator (CTG CON – A (L2) and Project and M&E officer (NOA), provide procurement and financial oversight of all purchase requests, disbursements and other administrative undertakings of the Centre through the Joint Payment System established between Our client and the Government of Somalia.
• Ensure the integrity of the programme, and closely work with government counterparts, namely, DRP Regional and National focal points to address improve implementation and find solutions for the outstanding and pending activities.

Build Teamwork and Ensure Service Delivery to Beneficiaries:

• Supervise the technical team leads (2), nurse, night/weekend assistants, childcare assistants, and other staff from service providers, to include cleaners and cooks.
• Actively build the teamwork with/within the Centre education, case management, and livelihood teams, help the Programme meeting the needs of the rehabilitation clients, on average 80 – 100, in a timely manner.

Support External Coordination:

• Support the Project and M&E officer (NOA) and Field Coordinator (CTG CON – A (L2) in external coordination meetings with vendors, service providers, implementing partners (civil society organizations), and government counterparts.
• Perform any other duties assigned.

Project reporting

• Under the overall supervision of the field coordinator, and technical supervision from the Women, Peace, and Security Officer

Key competencies

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others and building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Team management

• This role has no team management role.

Position specific skills:

• Ability to assess the needs of vulnerable populations, to include women and children.
• Must be able to troubleshoot any unexpected challenges, including security risks and threats, in coordination with Field Coordinator.
• Excellent organizational, analytical, oral, and written communications skills, with keen attention to detail, excellent interpersonal skills, and effective communication.
• Excellent time management skills and ability to multi-task.
• Computer literate in MS office applications – Word, Excel, Outlook, and Database applications.