Emergency Roster – Safety & Security Manager

POSITION SUMMARY: The HIAS emergency response roster upholds our mission to support refugees and displaced populations in times of crisis. We are seeking passionate humanitarian professionals to join our initiative to help serve and respond to humanitarian emergencies.

HIAS seeks an experienced Safety & Security Manager to join its global external surge roster. HIAS established its emergency roster to access a pool of experienced and qualified candidates with a demonstrated background in emergency response and complex humanitarian programming.

Upon emergency deployment, the Safety and Security Manager is the content expert and responsible individual for safety and security management in support of emergency response activities in the field. This position reports to the Emergency Response Director with technical support provided by the HIAS Safety and Security Department. The Safety and Security Manager is responsible for providing response-level leadership on safety and security management and operational support to enable the safe and effective implementation of HIAS programs and activities. To join HIAS’ emergency roster, candidates will need to apply as instructed through the website. All roster members will be requested to keep HIAS updated as to their interest and availability to be deployed and/or remotely support on emergency responses. If/when opportunities arise that meet a roster member’s skill set, they will be contacted and will go through an expedited selection, and contracting process, including salary agreement based on the role and location of the roster surge support placement. While on the roster and not working/deployed, roster members will not receive compensation or benefits of any kind but may potentially have access to trainings.

ESSENTIAL FUNCTIONS: • Conduct country access and advance security assessments in support of deployed emergency response team. • Facilitate the implementation of HIAS Safety and Security policies and guidelines at the response level. • Conduct site-specific safety and security assessments for HIAS offices, and other program locations and advise on new site locations. • Provide regular security updates and briefings to staff, including briefing of visitors and other short term deployees. • Develop and implement journey management procedures where appropriate. • Conduct safety and security risk assessments and treatment solutions on an ongoing basis. • Works with program staff and leadership to develop access and acceptance from relevant stakeholders. • Monitor, evaluate and report safety and security risk management, travel security and duty of care application and adherence of policy, standards, and processes. • Develop and conduct training and drills that support security awareness, standard operating procedures, contingency plans, and emergency response. • Coordinate with other team members to ensure staff know how to identify health risks, how to protect against illness, injury, and stress, and how to obtain proper support or medical treatment; lend support to HR on staff welfare issues as requested. • Ensure response plans and budgets reflect responsibilities for staff management, training, support, security, and well-being. Training and Advisory: • Strengthen security awareness and skills of all staff. • Support the integration of security into operations. • Engage and collaborate with senior leadership and programs to strengthen stakeholder acceptance approach and actions. • Active participation and regular coordination with the country senior leadership team. • Represent HIAS externally and in inter-agency forums, and where security forums do not exist, create them. Threat and incident management: • Communicate foreseeable and present security threats to staff and leadership, using escalation protocols and procedures. • Be prepared to implement best practices in crisis management based on HIAS Crisis Management Plan. • Ensure threats that could impact HIAS country operations or personnel are being communicated accurately, succinctly, and timely to leadership and staff. • Lead on incident information management during a critical event and keep current all notes, logs, and information. • Encourage and train staff and supervisors to actively report security threats and incidents completing appropriate follow-through and closure processes regarding reported events. • Report and update incidents using the established protocols. • Conduct incident data analysis and share the information with country leadership and HQ Safety and Security Department.

QUALIFICATIONS & REQUIREMENTS: • Bachelor’s Degree in a related field required; Master’s Degree preferred. • Minimum eight years of working experience in emergency/humanitarian response, at least 3 of which must be in the field and management level. • Extended professional experience in austere and/or conflict affected environments. • In depth knowledge of safety and security risk management practice as related to humanitarian assistance agencies including physical security and communications. • Excellent understanding of humanitarian acceptance methodologies and procedures. • Demonstrated ability to work in diverse and cross-cultural teams to achieve common objectives. • Collaborative and team oriented. • Excellent interpersonal, oral, and written communication and negotiation skills. • Demonstrates excellent judgement. • Capacity to develop buy in for a culture of safety and security awareness. • In depth knowledge and understanding of physical security and country specific health and safety requirements a plus. • Willingness to work in emergency contexts that may limit or restrict movements within or outside of country/context during deployment. • Willingness to relocate for at minimum three months with a minimum of 72 hours’ notice. • Completion of Hostile Environment Awareness Training (HEAT) within the past three years preferred; will be provided by HIAS if none. • Fluency in English both verbal and written required; additional language skills in French, Spanish, and Arabic preferred. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. • Ability to write reports, business correspondence. • Ability to effectively present information and respond to questions from groups of managers.

DISCLAIMER: This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

SAMPLE HIRING PROCESS: We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application! Step 2: Phone screen with a Human Resources staff person. Step 3: Interview with the hiring manager. Step 4: Interview with a panel of HIAS employees. Step 5: Reference check. Step 6: Offer and background check. Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US: Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION: HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION: Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES: Welcome • Acogimiento • Hospitalité We Welcome the Stranger

Justice • Justicia • Justice We Pursue Justice

Empathy • Empatía • Empathie We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération We Believe in Changing the World through Partnership

Courage • Coraje • Courage We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY: HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

SAFEGUARDING: HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.