Territorial Director of Major Gifts

Do you want to use your skills and talents to make a lasting difference in the world? The Salvation Army Central Territory Headquarters is seeking a motivated and experienced professional to join our Major Giving Programs Department as the Director of Major Gifts. The Salvation Army is one of the largest charities in the United States and is an international organization based on Biblical principles created to help people in need. We are mission-driven, diverse, collaborative, and focused on positive results for people. Join our team to help support our mission by Doing the Most Good!

Central Territory Headquarters LI

Job Objective:

• The Director of Major Gifts is a key member of the Central Territory Major Giving Programs leadership team.
• Provides coaching and leadership to Senior Donor Relations Directors and Donor Relations Directors within the territory charged with securing financial support through caseloads ranging in value from introductory mid six-figures to mature portfolios in multi-million ranges.
• Works with Senior Donor Relations Director to appropriately set goals, and uses data and metrics to ensure goals are being met.
• Supports seamless application of Territorial Major Giving Programs practices including job performance metrics, database usage, and communication protocols.
• Works with Senior Donor Relations Director and divisional leadership to design caseloads for maximum donor achievement.
• Assists the Sr. Director of Philanthropy in determining and applying internal policies across disciplines (Planned Giving, Direct Marketing, Major Gifts) to foster successful program management (ex: allocation of credit for secured gifts to encourage collaboration).

Essential Functions:

• Demonstrates strong understanding of territorial, divisional and local/corps major gifts fundraising goals and major gift roles in achieving successful outcomes.
• Provide leadership and coaching to Senior Donor Relations Directors to ensure Donor Relations Director caseloads are structured and contain appropriate major gift donors. Develop a process for donor movement on and off caseloads.
• Participates in development of annual strategic moves management and donor communications plans, in collaboration with Sr. Donor Relations Director and other major gifts staff and grants final approval to yearly financial goal.
• Cleary communicates major gifts program metrics, including monthly/annual visits required, time in the field required, donor communication “touches” required and provides leadership and coaching to major gifts staff to achieve established metrics.
• In collaboration with the Sr. Director of Strategy and Outcomes, establishes a system of data analytics to ensure all metrics are monitored on a consistent basis. Addresses any performance related issues with Sr. Donor Relations Director for management.
• In collaboration with Sr. Director of Philanthropy, Donor Relations Directors, Sr. Donor Relations Directors and officer(s), helps develop strategies to involve key leadership volunteers or natural partners in solicitations where appropriate.
• Provides leadership and guidance to Sr. Donor Relations Director in creating appropriate caseloads for each Donor Relations Director. Ensures Customer Relationship Management (CRM) system is reflective of current caseloads for each Donor Relations Director. Strategizes changes to caseloads with Sr. Donor Relations Director and other major gift staff.
• Ensures appropriate dissemination of any new donor data and prospect research data to Sr. Donor Relations Director for assignment. Strategizes with Sr. Donor Relations Director on plans for new major donors.
• Promotes a collaborative working relationship between planned giving, major gift and capital campaign staff.
• Supports territorial directives regarding correct use of the database for recording major gifts donor-related activities and takes appropriate action when infractions occur.
• On a monthly basis meets with leadership in each assigned division to provide reporting and strategy on established metrics.
• Meets with Sr. Director of Philanthropy on a regular basis to review progress against goals and other topics integral to successful fulfillment of fundraising goals. Keeps management leadership apprised of all significant personnel issues and challenges affecting attainment of regional fundraising programs and goals.
• Submits timely, accurate reports as directed by the Sr. Director of Philanthropy. Makes report adjustments as needed in consultation with Sr. Director of Philanthropy.
• Participates in organizing training opportunities benefiting Donor Relation Director staff members organized under the auspices of the office of the Sr. Director of Philanthropy.
• Other duties as assigned by Sr. Director of Philanthropy.

Education & Certification:

Minimum Bachelor’s degree required in Philanthropic Studies, Non-Profit Management or related field

Experience:

Management experience required. Five or more years of experience with individual major gifts with documented track record of success of securing gifts at six-figure level or a combination of success in high end sales management with experience in major gifts fundraising.

OR: Any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Knowledge, Skills and Abilities:

• Proven ability to get results from others through effective management and leadership.
• Must embrace, support and reflect well on The Salvation Army’s mission and values through one’s professional responsibilities and behavior at all times.
• Ability to work on a team, accept input, work collaboratively, maintain a positive attitude and a professional demeanor, handle conflict and problems in a friendly and constructive manner, accept constructive criticism in a professional and mature way, get along with peers, subordinates, and management and protect the organization’s vision, mission, values and goals.
• Effective interpersonal, conversational and presentation skills, demonstrating emotional intelligence, situational awareness, excellent writing abilities.
• Proven expertise in developing and maintaining positive relationships with diverse individuals, including executives, leadership volunteers and wealthy donors, as well as internal stakeholders and leadership.
• Demonstrate problem solving, strategic and creative thinking, and take initiative with consistent follow through.
• Willingness and ability to travel regularly. Valid Driver’s License required.
• Able to work independently in a fast-paced environment without extensive admin support. Must be highly organized and able to effectively manage multiple projects, a larger team of fund raisers, and competing priorities with professionalism and grace.

Supervisory Responsibility:

Management of vendors and technical resources utilized to support data warehouse and data visualization solutions. Indirect leadership of and influence with divisional database managers.

Travel:

Up to two weeks per month (assume 50% travel requirement).

Physical Requirements:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

The physical include: Good speaking, hearing and vision ability, excellent manual dexterity, ability to lift and carry up to 25 pounds occasionally. Walking intermittently

Working Conditions:

Work is performed in a typical office environment. Full-time position; may require some weekend and evening work.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

The Salvation Army offers a competitive benefit package for Full-time employees including medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.

In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation to apply for this position, please call 847-294-2029.

The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled