Head of Operations

1. Reporting Line:

The Head of Operations reports to the Deputy Head of Mission (D/HoM).

2. Main Tasks and Responsibilities:

· To lead, manage and coordinate the work and staff of the Operations Department [incl. Field Offices as applicable] ensuring tasks are carried out in accordance with the Mission mandate and Operation Plan (OPLAN);

· To supervise the conduct of Mission operational activities and ensure orientation and operational coherence;

· To contribute to the development of the Mission overarching policy and Mission implementation strategy;

· To ensure Mission management are regularly updated on Mission operational requirements and mandate implementation progress particularly in relation to resource requirements;

· To ensure the Mission operational elements are updated regularly on the political and security situation in the Mission area, based on inputs and assessments from the Political Adviser and the Mission Security;

· To proactively seek advice from the Mission legal, gender, human rights and environmental advisers to effectively execute the Operations obligations in line with overarching EU policies and standards;

· To provide input for drafting and updating the Mission Implementation Plan and identify Mission operational requirements as situations evolve;

· To design Mission operational activities, tasks and objectives;

· To ensure close cooperation with local counterparts and other relevant stakeholders;

· To cooperate with other EU and international actors within the scope of the Mission mandate;

· To coordinate with project leaders on funding required for the execution of Mission activities within the area of responsibility;

· To ensure Standard Operating Procedures are developed, implemented and periodically reviewed;

· To contribute to the induction and training of Mission members;

· To implement gender-responsive leadership and ensure gender and human rights mainstreaming internally and externally in mandate implementation;

· To uphold a strict zero tolerance policy to misconduct, including all forms of harassment, sexual harassment, discrimination and abuse, and proactively ensure an equal and inclusive work environment for all staff;

· Proactively raise awareness of staff on their rights, obligations and appropriate standards of behaviour, including existing formal and informal complaint and support mechanisms.

· To lead the team of Mission’s operational advisers in view to facilitate the necessary policy and legal frameworks for maritime civilian law enforcement are in place;

· To ensure that Somali capacities, at both federal and regional level, are sufficiently equipped to cover the range of coast guard functions, including countering piracy, thereby delivering security to enable the economic development of the maritime sector;

· To ensure that the Mission’s operational advisers contribute efficiently to implementing the Lines of Operations and to achieving the respective desired outcomes:

o Governance of maritime civilian law enforcement authorities (maritime security coordination structures are fully established, policy framework adopted);

o Institutional development of maritime civilian law enforcement structures (legislative/regulatory

o Frameworks are developed, effective and accountable administrative frameworks established);

o Development of operational capabilities to deliver the normal suite of coast guard functions.

3. General Tasks and Responsibilities:

· To identify and report on lessons learned and best practices within the respective area of
responsibility;

· To contribute and ensure timely reporting on activities within the respective area of
responsibility;

· To take account of gender equality and human rights aspects in the execution of tasks;

· To undertake any other related tasks as requested by the Line Manager(s)

4. Essential Qualifications and Experience:

· Successful completion of university studies of at least 4 years attested by a diploma OR a qualification in the National Qualifications Framework which is equivalent to level 7 in the European Qualifications Framework OR a qualification of the second cycle under the framework of qualifications of the European Higher Education Area, e.g. Master’s Degree OR equivalent and attested police and/or and military education or training or an award of an equivalent rank; AND

· A minimum of 10 years of relevant professional experience, out of which a minimum of 5 years at coordination/management level, after having fulfilled the education requirements.

5. Essential Knowledge, Skills and Abilities:

· Ability to exercise collaborative, sound and effective leadership;

· Ability to manage, mentor and motivate a professionally diversified and multicultural team;

· Ability to establish, plan, and review priorities;

· Ability to communicate and engage with senior officials and governmental decision makers;

· Knowledge of human rights, gender equality and Women, Peace and Security commitments;

· Understanding of peace stabilisation mechanisms and conflict prevention;

6. Desirable Qualifications and Experience:

· Experience in performance and change management;

· Experience in strategic analyses, planning and reporting;

· Professional qualification and/or certificate in management/leadership;

· International experience, particularly in crisis areas with multinational and international organisations.

· Senior management experience in an international organisation operating in a conflict or immediate post conflict situation.

· Experience in Security Sector/Rule of Law Reform in a national or host state context and in implementation of reform programmes.