Head of Quality and Safety

**Head of Quality and Safety Location: UK flexible (hybrid role working between home and office) Contract type: Permanent Hours per week: 35 Salary: Up to £67,620 per annum (plus £3,344 Inner London Weighting if applicable)

Could you lead and develop the management system for quality, health and safety for UK services, setting quality and safety standards and driving continuous improvement to support British Red Cross services across the UK to be safe, effective and provide a good experience for users?

About this opportunity**

As Head of Quality and Safety, you will lead a multidisciplinary team of quality and health and safety subject matter experts, providing active and visible leadership of quality and health and safety. An empowering and inspiring people manager, you will role model organisational values an d behaviours, and build a safe and compliant culture.

Reporting to the Director of Quality and Safety, you will define quality policies, strategies, and will oversee systems and processes to ensure that UK services are safe, effective and provide a good experience. To ensure that the British Red Cross effectively manages quality and health and safety risk across our UK service delivery and complies with relevant legalisation, your team will provide high quality and responsive advice to stakeholders and those delivering services.

You will be required to build new and develop existing quality and health and safety standards reflecting regulations, sector benchmarks and customer requirements for each of the three cause areas – Health Inequalities, Displacement and Migration and Disasters and Emergencies. Working alongside Compliance colleagues, you will direct subject matter expertise into assessment and assurance activities.

Diversity i s something we celebrate

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation

This role might be for you if…

• You are a quality professional or have significant experience in operating within a regulated health care environment
• You have extensive experience of leading, managing and developing multi-disciplinary teams to address risk in a large, complex organisation.
• You can demonstrate experience of leading the provision of a high-quality service to internal customers and of managing stakeholders at all levels of an organisation.
• You have highly developed communication skills.
• You can demonstrate a proven track record of influencing outcomes and driving solutions to complex problems
• You have experience of managing both functional budgets and operating plans.
• Ideally you will have experience in the charity sector, along with some understanding of safeguarding and leadership of incident responses and investigation oversight.

(Please read the full Role Profile/ Job Description for more information about this vacancy including responsibilities and full person specification)

Closing date for applications is (23:59), Sunday the 4th of September 2022 with interviews to follow on Thursday 15th of September.

We offer a wide range of staff benefits, including:

• 36 days holiday (inclusive of bank holidays)
• Option to buy an extra 5 days annual leave
• Up to 6% contributory pension
• Flexible working policy
• Genuine investment in your development

A little bit more about us…

The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country – we’re there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

Diversity is something we celebrate and we want you to be able to bring your authentic self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation’s Code of Conduct, a copy of which you can find on our website.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Connecting human kindness with human crisis