Children and Families Coordinator

Job Overview:

The Welcome Center is an emergency shelter for migrants and Asylum Seekers who have recently been released from government custody. The Welcome Center aims to provide safe respite and supportive emergency services to Asylum Seekers while they coordinate travel to their new home in the US.

The Children and Families Coordinator will develop the Children’s program at the Welcome Center. With guidance from Save the Children, the Children and Families’ Coordinator will work closely with families to assess needs, create service plans, and coordinate services for families with 0–18-year-olds. The Children and Families Coordinator collaborates with community partners, stakeholders, train and advise IRC staff and volunteers to develop an understanding of the needs of migrant children and families, how to provide trauma-informed services, develop relationships with partners, and conduct activities to increase children and families access to services. The Children and Families Coordinator will supervise volunteers and interns, coordinate tasks with Welcome Center frontline staff, and represent IRC and the Welcome Center in regional coordination spaces with Save the Children as well as other relevant stakeholders.

Major Responsibilities:

Responsibilities include, but are not limited to:

Program Development:

• Develop a comprehensive trauma-informed training curriculum for staff and volunteers aimed at improving a safe environment for children and families at the IRC Welcome Center.
• Serve as a focal point for the community, Welcome Center staff, and service providers for the dissemination of information about the children and family services on offer at the Welcome Center.
• Plan workshops and activities in alignment with the program design and deliverables.
• Identify community relevant community resources, parent support, and programs to support children and families and establish referral systems
• Ensure client services for children and families at the Welcome Center and develop a service curriculum.
• Support casework services for families needing additional assistance in coordination with the Transitional Service Coordinator, including assessment of needs, development of service plans to ensure high quality service delivery
• Develop Standard Operating Procedures for the Children and Families department in coordination with other Welcome Center staff, in addition to IRC-Glendale and HQ Technical Unit staff.
• Represent IRC in border coordination spaces, stakeholder meetings and community outreach events.
• Other duties as assigned

Program Documentation

• Maintain program information and data collection systems in compliance with IRC standards and contractual obligations, contribute to strengthening program monitoring
• Ensure program participants are properly enrolled and files are up to date
• Ensure program data is consistently collected and entered and in accordance with contractual obligations
• Contribute to program reporting for internal and external purposes

Team Coordination

• Collaborate and communicate with team members and other office colleagues to ensure wraparound support for children and families served across the program
• Coordinate trainings and resource development with community partner, Save the Children
• Engage in follow-up communication regarding referrals made across programs
• Provide support and expertise to other programs in the larger border shelter network and IRC-Glendale office teams related to supporting asylum seeking children and families
• Participate in all program meetings, staff development activities, and fully engages as a member of the team

Job Requirements:

Education:

• Bachelor’s degree in social work or related field of study preferred, equivalent work experience may be substituted

Work Experience:

• At least two years of related professional experience in human services field required
• Experience working with immigrant children and families strongly preferred
• Experience with managing caseloads, service planning and implementation in a social services setting preferred
• Previous program coordination experience preferred

Demonstrated Skills & Competencies:

• Fluency in written and spoken English required
• Bilingual ability required, Spanish preferred but other program-relevant languages include Punjabi, Hindi, Russian, Haitian Creole, and Portuguese
• Excellent cross-cultural understanding and communication skills
• Ability to work independently and high attention to detail
• Knowledge of child and youth development and effective family engagement strategies
• Competency with Microsoft Office, data tracking, and file management
• Valid driver’s license, current insurance, access to a reliable personal vehicle
• In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card

Working Environment:

• Dynamic and collaborative workspace with regular interactions with asylum seeking clients, volunteers, community partners, and Welcome Center visitors.
• The Welcome Center is a 24-hour facility; flexible work hours, including holidays, evenings and weekends with regular contact with ASF clients and volunteers.
• This position is not able to work remotely.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply

https://rescue.csod.com/ux/ats/careersite/1/home/requisition/31451?c=rescue