St. Gemma's Hospice
Main duties of the job
This is a varied and exciting role providing high quality administrative support. It offers an excellent opportunity to work with clinical staff and other administrators to deliver and improve support services. As the first point of contact for the Family Support team, the Clinical Administration Officer will maintain high standards for the team, deal effectively with confidential and sensitive matters and form strong links with internal and external stakeholders.
About Us
St Gemmas Hospice is one of the leading hospices in the UK. The Hospice provides expert palliative and end of life care in a quality environment for thousands of local people each year. Its a prominent and respected charity at the heart of the local community with a large range of specialist services to support patients, their families and friends.
Date posted
08 November 2024
Pay scheme
Other
Salary
£26,047 to £28,591 a year
Contract
Permanent
Working pattern
Part-time
Reference number
SGH1056714
Job locations
St Gemma’s Hospice
329 Harrogate Road
Leeds
West Yorkshire
LS17 6QD
Job Description
Job responsibilities
The post holder will proactively manage a number of different events, work processes and projects. We are looking for someone who is keen to become involved in the work of the Hospice, supporting our patients, carers and families. Training and development will be provided. A keen attention to detail is required as well as a flexible and personable approach to work. You will be: Experienced in delivering high quality administrative support. Highly organised and efficient, with a keen attention to detail. A strong team player with excellent interpersonal skills. Flexible and used to adapting to changing priorities Proactive, with an ability to design and implement new processes
Responsibilities
Job description Job responsibilities
The post holder will proactively manage a number of different events, work processes and projects. We are looking for someone who is keen to become involved in the work of the Hospice, supporting our patients, carers and families. Training and development will be provided. A keen attention to detail is required as well as a flexible and personable approach to work. You will be: Experienced in delivering high quality administrative support. Highly organised and efficient, with a keen attention to detail. A strong team player with excellent interpersonal skills. Flexible and used to adapting to changing priorities Proactive, with an ability to design and implement new processes
Person Specification
Qualifications Essential
- GCSE at grade C or above or equivalent in English and Maths
Desirable
- Evidence of having undertaken formal IT training
Experience Essential
- Delivery of high-quality administrative support within a busy team . Experience managing projects and events
- Experience maintaining systems and processes . Ability to plan for and take accurate minutes of formal meetings
- Ability to prioritise own workload, work flexibly, efficiently and use initiative
- Ability to work independently and in a team environment, with a strong attention to detail and action-oriented approach
- Strong communication and interpersonal skills, ability to empathise with and support distressed patients and bereaved family members.
Desirable
- Team Management
Additional Criteria Essential
- In-depth knowledge of Microsoft Office, e.g. Outlook, Word, PowerPoint, Excel. Knowledge of video conferencing and other communications systems. Understanding of confidentiality requirements including GDPR principles. Commitment to high quality patient care and support services and to our Hospice values of caring, aspiring and professional
Desirable
- Knowledge and use of databases (e.g. SystmOne, HR Systems, Access)
Person Specification Qualifications Essential
- GCSE at grade C or above or equivalent in English and Maths
Desirable
- Evidence of having undertaken formal IT training
Experience Essential
- Delivery of high-quality administrative support within a busy team . Experience managing projects and events
- Experience maintaining systems and processes . Ability to plan for and take accurate minutes of formal meetings
- Ability to prioritise own workload, work flexibly, efficiently and use initiative
- Ability to work independently and in a team environment, with a strong attention to detail and action-oriented approach
- Strong communication and interpersonal skills, ability to empathise with and support distressed patients and bereaved family members.
Desirable
- Team Management
Additional Criteria Essential
- In-depth knowledge of Microsoft Office, e.g. Outlook, Word, PowerPoint, Excel. Knowledge of video conferencing and other communications systems. Understanding of confidentiality requirements including GDPR principles. Commitment to high quality patient care and support services and to our Hospice values of caring, aspiring and professional
Desirable
- Knowledge and use of databases (e.g. SystmOne, HR Systems, Access)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St Gemma’s Hospice
Address
St Gemma’s Hospice
329 Harrogate Road
Leeds
West Yorkshire
LS17 6QD
Employer’s website
https://www.st-gemma.co.uk/ (Opens in a new tab)
To apply for this job please visit www.adzuna.co.uk.