IOM
Position Title: Consultant – Organizational Alignment and Business Readiness (Business Transformation)
Duty Station: Home based
Classification: Consultant, Grade Other
Type of Appointment: Consultant, eleven months
Estimated Start Date: As soon as possible
Closing Date: 21 April 2022
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Context:
Project Context and Scope
IOM is undertaking a Business Transformation (BT) process, a priority driven by IOM’s Internal Governance Framework (IGF). IOM has undertaken a global review of its current support and administrative business requirements and Enterprise Resource Planning (ERP) based process flows to update its systems and establish a fit-for-future set of management methods, policies, controls, processes, and systems globally.
Organizational Department / Unit to which the Consultant is contributing:
The Consultant will need to work closely with the BT Business Team, Business Process Owners (BPOs), Internal Control Framework development team, solution implementors, and other members of the Organizational Alignment, Change Management and Training (OCMT) Team in order to define alignment needs, provide overall coordination among the parties to ensure policies are aligned with the future business methods and solutions, that the Internal Control Framework is accurately represented in the roles, privileges, controls and rules established in the solution(s), and support the OCMT Team in determining and tracking overall business readiness.
Reporting
Under the direct supervision of the Business Transformation (BT) Change Management Lead, the Consultant will be responsible for the overall Organizational Alignment (OA) and business readiness activities required to ensure an accurate solution and productive deployment of the future business methods and related solutions.
Core Functions / Responsibilities:
Tasks to be performed under this contract
1.Responsible for the results of Organizational Alignment and Business Readiness activities of the BT, covering the synchronization between the future solution and its relationship with the organization’s policies, internal control framework (ICF), and other related organizational matters related to overall business readiness to accept the future solution(s).
2.Develop, implement, manage, and monitor a business readiness approach, which leverages the existing Field Coordination Network (FCN) of 600+ IOM staff identified globally to support the project, and evolve that Network over time as needed to eventually touch all affected system users.
3.Coordinate change readiness activities into broader project plans with functional stream leads to ensure alignment.
4.With inputs from the BT Team and other project activities, document the prospective changes to policies, and plan, track, and manage the effort of policy owners to update policies (also known as Instructions) to be consistent with the future business methods and solutions synchronized with their future availability (i.e. some features might be launched before the final Q1 2024 Go-live).
5.With inputs from the BT Team and other project activities, identify the impacted procedures and technical instructions that the BT Streams will need to prepare with the Training and Support lead.
6.Lead the coordination of the effort to align the future solution’s (Oracle Cloud ERP) definition of Roles and Privileges, work with the Department of Human Resources (DHR) BPO to align Roles as much as possible with standardized Position Types, and with the BT Streams, Business and Integration Lead, and other SMEs as designated to ensure IOM’