Credit & Collections Representative (West Coast) REMOTE

US2160 Sysco Guest Supply, LLC

Zip Code

08873

Minimum Level Of Education

Bachelor’s Degree

Minimum Years Of Experience

5 Years

Employment Type

Full Time

Travel Percentage

0Who We Are

Guest Worldwide is a leading global manufacturer and distributor to the Travel and Leisure industry, providing products to over 25,000 hotels in 109 countries. We manufacture personal care amenities and a full range of textiles, and, we distribute nearly everything else you find in the hotel public guest areas in the hotel room. Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 54 billion dollar, industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. For more information, visit www.guestworldwide.com.

Job Summary

The Credit & Collections Representative is responsible for the maintenance and administration of credit limits, payment terms, and collection of delinquent accounts receivable for an assigned portfolio of accounts.

Responsibilities

• Review orders on credit hold and determine within the parameters of company policy whether to remove the order from credit hold or to hold the order pending resolution of the customer’s account.
• Collect monies owed from delinquent accounts within an assigned portfolio and guide Territory Managers regarding the same.
• Respond to statements, answer correspondence and phone requests from customers and Territory Managers, investigate mail returned as undeliverable, and respond to bi-weekly past due to notices sent to customers.
• Investigate financial stability and determine credit worthiness of prospective customers applying for credit.
• Establish, maintain and adjust credit limits and payment terms for existing accounts as per company policy.
• Recommend customers for outsourcing to litigation and prepare collection files for review by the Manager of Credit & Collections.

Qualifications

Education

• Bachelor’s degree in Business, Finance, Accounting or related field, Certified Credit Executive (CCE) credentials, or related years of experience

Experience

• 3-5 years related credit & collections experience

Professional Skills

• Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency.
• Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff.
• Capable of working with internal staff from other departments proactively and constructively.
• Ability to plan, prioritize and execute multiple tasks/deadlines in a fast-paced environment.
• Uses time effectively.
• Respond promptly to requests for service and assistance as needed. Follow up as needed.
• Identifies and resolves problems promptly.
• Gathers and analyzes information skillfully.
• Develops alternative solutions.
• Displays willingness to make decisions.
• Exhibits sound and accurate judgment.
• Makes timely decisions.
• Attention to details and accuracy.
• Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner.
• Proficient experience using Microsoft Office (Word, Excel, PowerPoint, Access & Outlook)
• Knowledge of ERP systems (i.e., PeopleSoft) and credit reporting systems (Dun & Bradstreet, Experian).

Physical Demands

The physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

• Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.
• Required to sit and reach with hands and arms.
• May occasionally lift and/or move up to 10 pounds.

Work Environment

• While this position will primarily work in an office environment, limited travel may be required to attend other office locations, company events, staff meetings, training sessions, and/or industry or vendor trade shows.
• May be required to utilize personal vehicles for business travel that may result in long periods of sitting.
• Must maintain a valid driver’s license and provide proof of current automobile insurance coverage as set forth by Sysco.
• The noise level in the work environment is usually moderate.
• This position may require evening and weekend work depending on business needs.

Benefits Information

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

COVID-19 Precaution(s)

HOW WE PROTECT OUR ASSOCIATES

• Personal protective equipment and masks provided
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, and cleaning procedures in place

Overview

Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Affirmative Action Statement

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.