Crisis Response Logistics Coordinator – DRC

FHI 360

Job Summary:

The humanitarian needs in Eastern DRC continue to escalate due to significant instability and vulnerability of the population in North Kivu and Ituri Provinces. In response to the crisis, FHI 360 will implement an integrated program that provides life-saving and sustainable activities under health and protection that will meet the critical needs of internally displaced persons and affected communities.

FHI 360 is seeking a Logistics Coordinator to oversee procurements and warehousing. The Logistics Coordinator is responsible for the overall leadership in planning, executing, and coordinating the efforts of team members and stakeholders in order to ensure smooth operations of the program. The Logistics Coordinator is a problem solver that is determine bottlenecks and implement changes for the success of the project. Additionally, the Logistics Coordinator will take the lead on ensuring logistical efficiency and ensuring that all aspects are compliant with FHI 360’s policies.

Based in Bunia, this duty station has been designated as high risk with travel to extreme risk locations and poses a heightened risk or direct threat to personal safety. However, FHI 360 has implemented mitigation measures and policies to ensure staff safety in coordination with FHI 360 Global Security. Applicants should research this location and the associated risks before submitting an application.

For international staff based in Bunia, FHI 360 provides a competitive salary, danger pay, premium pay allowance, accommodation, relocation, and regular R&R rotations. This position is envisioned for 24 months.


  • Ensure standard protocols for essential logistic processes, including procurement requisitions, warehouse management, and commodity dispatch are being followed. Special emphasis to be placed on establishing international and in-country pharmaceutical and medical equipment supply-chains, including importation, handling, and dispatch to field.
  • Manage facilities in emergencies, including office, residence, warehousing, and other critical infrastructure. Identify new facilities, as needed.
  • Determine transportation requirements, secure transportation assets, and in collaboration with Security, support fleet allocation, including fuel, maintenance, and driver pool.
  • Establish and maintain asset and inventory registry in the field, including equipment allocation & maintenance, and dispose of assets in accordance with donor regulations.
  • Ensure logistic and procurement activities are properly documented and fully adhere to United States Government (USG) export compliance as well as destination country importation & customs regulations and relevant protocols.
  • Collaborate with HQ support departments and CR Logistics Specialist to identify logistics process bottlenecks and develop solutions appropriate for operations.
  • Determine field operating costs allocated to logistics and procurement, including expense forecast and pipeline analysis.
  • Identify staffing requirements and supervise logistics personnel for the response; strengthen capacity and develop training programs for national logistics staff.

Applied Knowledge & Skills:

  • In-depth knowledge of humanitarian procurement, budgeting, and supply chain management best practices.
  • Experience with relevant USAID/BHA policies and regulations.
  • Capable negotiator, with significant and geographically varied experience establishing contracts, managing vendors, and ensuring products/services are delivered per specifications.
  • Knowledge of international donor procurement regulations and Logistics Cluster coordination experience essential; expertise with fraud detection and investigation techniques necessary.
  • Strong interpersonal skills and display evidence of good leadership and influencing skills.
  • Ability to interact professionally with culturally and linguistically diverse staff and clients.
  • English fluency required; fluency in local language (French and/or Swahili) preferred.
  • Excellent written and oral communication skills and be comfortable participating both as an effective contributor and a listener in group settings which include senior staff.
  • Well-organized, resourceful, effective and efficient at coordinating multiple resources to get things done and must have proven track record of successfully working on multiple tasks at once and foresees and plan around obstacles.
  • Demonstrated sensitivity in diverse, cross-cultural settings.

Problem Solving & Impact:

  • Works on problems of complex scope that require analysis and in-depth evaluation of variable factors.
  • Erroneous decisions or recommendations may cause critical delays or modifications to projects or operations.
  • Ability to exercise judgment that contributes to the organization’s business strategies and develops objectives that align with department’s strategic goals.
  • Must be able to provide accurate, expert level advice to reach outcomes that will enable achievement of overall department and organization goals.
  • Demonstrates a responsive, professional attitude that is solution oriented.
  • Decisions and actions have a serious impact on the overall success of the function.

Supervision Given/Received:

  • Regularly interacts with senior management and HQ based staff.
  • Leads by “managing managers” or other direct/indirect reports in the region/functional area.
  • Ability to motivate, mentor, and empower individuals to achieve expectations and goals set for the functional unit.
  • Provide input on country/project staff performance reviews.
  • In coordination with senior management, hire/terminates country/project staff.
  • Reports to the Response Coordinator


  • Bachelor’s Degree or its International Equivalent in Supply Chain, Logistics, Economics, Finance, Engineering or Business Administration.
  • Master or other advanced degree preferred.
  • Certification and/or Degree in logistics and/or supply-chain management preferred.


  • Typically requires 5-7 years’ experience managing logistics for a humanitarian program.
  • Experience working in a complex emergency environment.
  • Prior work experience in a non-governmental organization (NGO), government agency, or private company of progressive program management experience in humanitarian assistance or related industry experience in a relevant technical area.

Typical Physical Demands:

  • Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
  • Ability to sit and stand for extended periods of time.
  • Ability to lift 5 – 50 lbs.
  • Ability to travel to remote field site locations that lack basic essentials.
  • Candidate must be in good physical condition and understand that medical care is not readily available at duty station.

Technology to be Used:

  • Computer, Microsoft Office 365 (i.e. Word, Excel, PowerPoint, e-mail), office telephone, cell phone and printer/copier.

Travel Requirements:

  • 50% throughout DRC

How to apply—DRC_Requisition-2023200460

Deadline: 1 May 2023