Data Coordinator

Job Overview:

The Data Coordinator provides technical assistance and support with organizing, cleaning, and uploading data in RAI databases and softwares (e.g. ETO, Power BI, etc.). The position reports to the Deputy Director for Measurement & Data Analysis, serves on RAI’s Research, Analysis, and Learning team at HQ, and is supported by 2-4 additional Measurement staff and interns. This is a critical role that helps to ensure that RAI meets its goal of data-driven, evidenced-based programming. Responsibilities include developing and managing core indicator data collection tools and reports, collecting and uploading core indicator data, and coordinating the administration of the Resettlement Assessment. Additional responsibilities include assisting with data quality assurance and attending regular meetings with team members and other stakeholders. For more information on RAI and refugee resettlement, please click HERE.

Major Responsibilities:

• Serve as an expert in ETO and the RAI data dashboards in Power BI, from both the end user and system administrator perspective.
• Develop and manage core indicator reports in ETO.
• Manage administration of the Resettlement Assessment.
• Organize, clean, and batch upload core indicator data to ETO on at least a quarterly basis.
• Organize, clean, and upload core indicator data to Power BI on at least a quarterly basis.
• Support data review and action planning meetings.
• Develop data collection tools for capturing Europe core indicator data and RAI annual statistic data.
• Work with Information System support staff, program staff, and technical advisors to develop and implement quality assurance measures
• Coordinate regular meetings with team members and other stakeholders, such as technical advisors at HQ and MEL staff in offices, to ensure core indicator collection tools and reports meet program and departmental needs.
• Facilitate occasional trainings via webinar.
• Other duties as assigned

Job Requirements:

• University degree strongly preferred, ideally in Social Sciences, Information Systems, or related field.
• Knowledge of or experience with social service case management or program management software (preferably ETO), client relationship management, relational databases, or other information systems for client management.
• Demonstrated experience with Microsoft Office suite, particularly Excel.
• Attention to detail and the ability to follow instructions fully and precisely is essential
• Ability to quickly learn information systems and support software including IRIS, ETO, ServiceNow, PowerBI, and Survey Monkey.
• Solid organizational skills: the ability to work productively and accurately while under pressure in a fast-paced, demanding environment
• Flexible work attitude: ability to work in a team environment & independently and meet unexpected demands

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings)

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.