E-commerce and Content Manager

Join the Nordic Knots team in Stockholm

Nordic Knots is looking for an E-commerce & Content Manager to join our team in Stockholm. We are looking for an action-oriented and curious person with strong e-commerce and consumer experience knowledge and an interest and understanding for interior design and digital trends. We highly value a genuine passion for growing businesses and creating results.

The Role

As the E-commerce & Content Manager you will be involved in all aspects of our online business, both strategically, operationally and creatively. You will play a vital part in securing future growth by optimising brand image as well as conversion and retention through next-level consumer experience. The role reports to the Creative Director & Co-founder.

Your main responsibilities will be to:

• Oversee the daily upkeep of the e-commerce platform, making sure content and product information is always up to date. 
• Visual merchandising of the website. Working closely with both the sales and marketing team.
• Continuously improve site experience by eliminating friction and pain points for customers. 
• Safeguard the brand image by making sure content is used the right way in line with the Nordic Knots aesthetic. 
• Collaborate with the marketing team to make sure the e-commerce experience is up to date with current campaigns and product launches. 
• Project manage all e-commerce and web development projects with external agencies.
• Grow conversion on site by developing and optimising the full consumer journey for a best-in-class consumer experience.
• Drive and implement site development improvements through A/B testing and data analysis.
• Manage the CRM, growing sales through the existing consumer base.

You need to have a deep understanding of e-commerce and what drives the business. Work strategically on how to always be improving our platform. Identify improvements and drive development projects to implement them. 

Your profile

• Relevant degree in e-commerce and/or marketing
• 1-3 years of relevant work experience in similar roles
• Hands-on experience with e-com platforms and CMS
• Experience with online marketing tools such as Google Analytics and Mailchimp/Klaviyo
• Experience with online retail businesses or working in a start-up environment is a big plus

About you:

• Enjoy initiating ideas and improvement opportunities
• Great at converting ideas into actions
• A good sense for brand building and market trends
• Highly commercial and data-driven
• Self-going and structured
• High attention to details
• Fluent in English

Is this you? Apply through the link below, we interview on a rolling basis.

Nordic Knots:

We are a fast-growing direct-to-consumer Scandinavian interior design brand with USA as the major market. Nordic Knots was founded in New York in 2016 on the Scandinavian tradition of functional design with a minimalist aesthetic. We use only high-quality materials and ethical production practices to create great rugs that last. We know it sounds simple, but we know it’s not easy to find rugs that look right, feel right, and are made right. Today the head office is located at Tegnergatan in central Stockholm. We have a constantly growing team in both Stockholm and New York.

What we offer:

We are a fun and driven team with high ambitions. We have an entrepreneurial and open-minded culture where all new ideas and suggestions for improvements are valued and encouraged. At Nordic Knots everyone should feel that they are a part of and contributing towards our success as we continue to scale up.