Employment Specialist

Families Forward, a member of The Fedcap Group, is looking for a mission-driven individual to become an Employment Specialist! This person will provide services to people from all walks of life who are looking to overcome barriers to meet their employment-focused goals. Also known as a Career Advisor, this role is an integral component of the workforce development program model at our Biddeford, Maine opportunity center. Apply today to be contacted by a member of our recruiting team!

Position Key Highlights

• Make an impact in your community!
• Earn a minimum 42K + (starting) pay in this amazing role with room for growth!
• No nights. No weekends. Office hours are Monday – Friday, 8:00am – 4:30pm.
• Comprehensive benefits package with generous PTO, sick leave and paid Holidays
• REAL opportunity for advancement supported by our ongoing professional development, training and education.

Position Summary

The Employment Specialists provide exemplary employment-focused case management services to assist individuals receiving TANF benefits to address barriers and to achieve employment goals. Caseload includes individuals considered “job-ready” and those with a barriers.

Essential Job Functions

• Conducts comprehensive intakes to assist participants with understanding and exploring their needs, strengths, interest, aptitudes, experience, and capabilities.
• Partners with participants to jointly develop a service plan known as a Family Contract Amendment (FCA) which outlines their short-term and long-term employment and other goals which are consistent with their skills, interests, and preference as they related to work.
• Meets regularly with participants (minimum once a month) on their caseload, documents progress towards goals and provides ongoing orientation to ensure that participants are clear on their TANF and program requirements.
• Builds effective partnerships with external providers to ensure that participants have access to and utilize needed services and supports.
• Maintains exceptional record keeping and documents all communication and contact with participants and external partners in FedcapCARES.
• Makes request for needed supports services (childcare, transportation, educational services, and others) to the Office Family Independence (OFI) Support Services Unit in accordance with policies and procedures to assist participants with achieving requirements of their FCA.
• Upholds all agency policies and expectations in performing their job.
• Runs reports in FedcapCARES and uses data to plan daily and weekly tasks.
• Secures releases and builds effective communication with their participant’s medical, behavioral health and other providers.
• May work with a targeted caseload focusing on a specific group or group such as two-parent families, individuals enrolled in higher education, and others.
• Perform other related duties as assigned.

Education And Experience

• Bachelor’s degree or higher education and/or equivalent experience.
• Demonstrated track record for providing exceptional customer service.
• Valid driver’s license, required.

Equal Opportunity Employer