Housing Case Manager

The Housing Case Manager will provide case management to participants experiencing homelessness.

Essential Duties/Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Maintain a case load of up to 20 individuals/families and work towards goals and create case plans.

Work collaboratively with participants to help address issues that may impede access to housing

Practice core principles of Housing First, Trauma Informed Care and Motivational Interviewing

Complete required assessments with clients as part of program intake procedures.

Provide strengths-based, flexible and responsive case management supports to participants

Partner with participants to identify their goals/visions for themselves and children

Develop housing stability plans based on identified goals/visions for both adults and children related to obtaining or maintaining housing, income or other service needs

Facilitate housing placement process for each participant and serve as liaison between families, landlords, utility providers and other agencies when needed

Assist with move-ins to housing to ensure the participant has necessary household items and basic understanding of their responsibilities as a tenant

Provide participants with connections to services and resources that may support their safety, well-being and/or achieve their long-term stability

Network with community resources for housing, employment, substance abuse treatment, mental health treatment, training, and make referrals as appropriate

Obtain signed release of information forms and communicate regularly with staff at treatment programs, and vocational programs;

Complete data entry in the Homeless Management Information System (HMIS); data entry includes case notes within five (5) business days of contact, self-sufficiency assessments and related participant information and updates

Maintain accurate and detailed case files (both physically and electronically) on each participant including copies of all intake documents, case plans, monthly budgets, and other program forms

Participate in registry and service coordination meetings, case conferences and training programs

Demonstrate effective communication skills in building relationships with peers and participants

Other duties as assigned in support of operations and the implementation of rapid rehousing

Qualifications/Requirements:

• Knowledge of homeless services, case management, mental health, permanent supportive housing and rapid rehousing experience preferred
• Welcoming demeanor and strong oral and communication skills
• Demonstrated knowledge of Microsoft Office
• Willingness to travel and transport a family, if needed
• Desire to support individuals and families experiencing homelessness
• At least two years of case management (or equivalent) experience
• A bachelors degree or equivalent work experience and training
• Hold a valid driver license in accordance with SRC Motor Vehicle Policy.
• Must have reliable transportation to travel in the tri-county area (Orange-Seminole-Osceola).

Language:

• Spanish (Preferred)

Direct Hire position

Pay: $23/hour

M-F schedule

Orlando, FL 32817 – 100% onsite role

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EEO/AA Employer/Vet/Disabled.

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

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