Impact & Evaluation Officer

Job Title: Impact & Evaluation Officer

Career Stream: Professional

Career Level: Professional 3

Department: Impact

Job Family: Multi-Discipline

Location: London, United Kingdom/Paris, France

Workplace Designation: Fully Remote

Duration : Fixed term (12 months)

Reports to: Director of Monitoring and Evaluation, Impact & Learning Department

Start date: As soon as possible.

Salary Range: £34,200 – £42,700 (P3)

LoE: Full time

Supervises: As required

About the Opportunity:

At Internews we are committed to implementing rigorous monitoring, research, learning and evaluation which helps us understand and evidence the impact of our work to build healthy information ecosystems, and yields insight which is of genuine use to our partners and our global community of stakeholders.

This role involves working closely with distributed technical and country-focussed teams to design, develop and budget qualitative and quantitative monitoring and evaluation frameworks for their projects and programmes which are realistic, actionable and relevant at proposal stage. You will support projects to embed – and benefit from – these frameworks within their activities, developing appropriate data collection, analysis and reporting methods and commissioning research and evaluation products from external partners and suppliers where needed.

You will be familiar with theories of change and you will have had experience with a range of social science research methods. You will be comfortable designing research instruments and sampling techniques, as well as commissioning and quality assuring the work of research and evaluation consultants and agencies. You will have the ability to use qualitative and quantitative data analysis software and deliver high quality reporting of findings and insights in formats which meet the needs of stakeholders.

Building organisational buy-in as well as research and evaluation literacy and capacity is a core function of the Impact and Learning Team, and the successful applicant will need to balance the pressures of project implementation with the need to meet the rigour required to build the evidence base for our work. We are always seeking improvements in our impact measurement practice, and welcome applications from people committed to innovation and advancement.

If you are talented, hard-working, collaborative and entrepreneurial you will fit right in. You will need outstanding organisational and relationship management skills and a commitment to amplifying the voices and perspectives of the communities our partners serve. Excellent writing skills are a prerequisite and working proficiency in languages other than English will be an advantage.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned:

• Act as the dedicated M&E lead for specific projects, including multi-year, multi-country programmes focused on health and civic space outcomes.
• Support or undertake the design of monitoring, research and evaluation strategies, logframes and activities at proposal development stage, effectively balancing the Theory of Change, the needs of partners, donors and the Internews research and learning agenda to deliver research activities which demonstrate impact and yield meaningful data.
• Advocate for high quality, useable monitoring, research and evaluation to be embedded across the organisation, including helping to build research and evaluation literacy, interest and concrete skills where these are needed. Create opportunities for programme teams to review and learn from data across the programme lifecycle and identify and present back relevant insights and findings to the wider organization and sector.
• Plan and monitor resource needs on projects to which you are assigned, including ensuring that budgets are appropriate, that activities are properly staffed, and that roles and responsibilities are clearly outlined.
• Lead or support the development of evaluation projects and plans, research instruments and sampling design, including developing ToRs and commissioning agencies for qualitative and quantitative research, qualitative and quantitative analysis and interpretation, reporting and dissemination of research findings on time, to budget and to high quality.
• Provide mentoring and support to colleagues in research, management and data analysis and reporting skills.
• Support and implement the global evaluation framework, which includes a Theory of Change, global indicators and the roll out of a global database.
• Help to shape the Internews research agenda by identifying gaps in data and evidence linked to the 2025 strategy, identifying opportunities to conduct research to meet those gaps across different projects within the global portfolio, and designing research projects which sit outside or enhance donor obligations.
• Identify and share research findings through internal or external for a which exemplify project or programme impact or contain insights which are useful for internal or external learning, ensuring high quality, relevant research is put into wider use.
• Ensure the appropriate selection of Internews’ existing monitoring, research and evaluation tools and approaches, and that these are implemented to the highest standard, exchanged for more appropriate tools where needed and continually developed on the basis of feedback and the needs of partners.
• Lead or contribute to the development of guidance notes which ensure that Internews’ tools and approaches are appropriately budgeted and implemented.
• Contribute to the ongoing design of the Programme Insights Database.

Essential Knowledge, Skills and Experience:

• Excellent written and fluent spoken English, other languages desirable.
• Strong qualitative and quantitative research skills, and experience of designing and managing mixed methods research in support of implementation of health, humanitarian and governance work, including the design of logframes, indicators and appropriate data collection methods.
• Strong quantitative data analysis using SPSS or similar software, including multivariate and segmentation techniques.
• Knowledge of or aptitude for grasping common organisational methods such as social network analysis, organisational capacity assessments and digital analytics.
• Strong qualitative analysis including use of qualitative analysis software.
• Experience of planning, coordinating and implementing research and analysis with multi-disciplinary teams.
• Experience of undertaking or managing fieldwork and adapting methods to challenging and resource-constrained conditions.
• Experience of conducting and applying research to support practical outcomes.
• Project management skills, including planning, budget and resource management.
• Experience of delivering research training and building research capacity both in-person and remotely.
• Ability to communicate technical concepts to colleagues.
• Strong presentation skills and experience of adapting oral and written research outputs to present in non-technical language to diverse audiences at different levels of the organisation, including colleagues, non-researchers, academics and donors.
• Excellent interpersonal skills and the ability to engage appropriately with audiences, journalists, local researchers, contractors, senior project staff and donors.
• Track record of delivering projects on time, on budget and to a high standard.

Candidates must submit a succinct cover letter of no more than 1 page explaining how they satisfy the requirements of the role, and a CV highlighting relevant experience. Successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer.

The above noted job description is not intended to describe, in detail, all the tasks that may be assigned but rather to give the job holder a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be located in the United Kingdom or France, Paris and therefore a successful applicant must both be present in the UK or Paris for the duration of the assignment and obtain the Right to Work in the UK in order to commence their employment.