INTERNAL COMMUNICATIONS COORDINATOR

Description:

At CARE, we seek a world of hope, tolerance and social justice, where poverty has been overcome and people live with dignity and security. This has been our vision since 1945, when we were founded to send lifesaving CARE Packages® to survivors of World War II. Today, CARE is a global leader in the movement to eradicate poverty.

CARE worked in 95 countries and reached 65 million people with an incredible range of life-saving programs. We also put women and girls at the center of our work because we know that we cannot overcome poverty until all people have equal rights and opportunities. We seek dynamic, innovative thinkers to further our mission.

The Internal Communications Coordinator will design and execute an organization-wide communication strategy and staff engagement strategy.

S/He will be leading a range of Internal Communications activities and events including planning and hosting all-staff events, building partnerships with key internal clients, coordinate and plan of internal communication campaigns, provide message development support to internal clients, which includes CARE USA’s leadership team.

Other responsibilities will include communications platform management and training, moderation, and governance of all internal messaging, building close partnerships with IT and People and Culture teams. The role will seek to increase employee engagement and understanding, awareness, inspire multi-directional communication across multiple channels, and support change management initiatives.

The role will plan and execute internal communication activities and strategies across different regions, countries, and languages.

Job Responsibilities:

1. Develop and coordinate organization-wide internal communications strategy to increase employee awareness, understanding and engagement across different regions, countries, and languages.

Activities include: planning and hosting weekly all-staff townhalls, developing communication cascades, management of translation services, developing visual communication strategies, supporting leadership team and other key internal clients in developing internal communications.

1. Develop and coordinate organization-wide employee engagement strategy to inspire multi-directional communication across the organization.

Activities include: providing communications support for organization-wide strategic initiatives, planning and hosting employee engagement events to facilitate connections and a sense of community, partnering with People and Culture team to design and execute other employee events and programs to build organizational culture and foster a sense of community.

1. Communications platform management to include being a community manager and primary point person for management of SharePoint, Constant Contact and other communication technologies / platforms / channels.
2. Support of CEO and Supervisor’s needs. Coordination of any department interns. Other duties as assigned.

Qualifications:

• Bachelor’s degree with background in English, Marketing/Advertising, Communications, Law, behavioral field or equivalent combination of education and work experience.
• Strong writing and project management and execution skills are a must.

Experience/Technical Skills

• Three years of previous professional experience in a similar position.
• Demonstrating: strong writing skills, critical thinking, strong project management and execution skills.
• Event planning skills, use of various design tools and media platforms.
• Advanced editing and persuasive writing skills. Or equivalent proven leadership and education in communications.

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