IT & Admin Officer

Position: IT & Admin Officer PRF-2203-01002- 270

Job Location: Gaziantep, Turkey

Reporting to: Administrative Manager

Working area: Gaziantep, Turkey

Number of positions open: 1

Last date for application: 14-April-2022

ACCOUNTABILITIES

Key relationships:

Projects officer, Field Assistants, M&E senior officer.

General objective of the position:

The IT & Admin Officer is responsible of providing support regarding installing soft ad hardware and monitoring data and networks, troubleshooting system and solving network relevant issues.

Main tasks and responsibilities:

• Follow up administrative and IT services associated with SAMS and upon the request from Admin Manager.

• Follow up all IT maintenance: Laptops, printers, WIFI, servers, network, etc.

• Provide technical support to staff including (Software and hardware) and needed training.

• Installing and configuring computer hardware operating systems and applications;

• Follow up the implementation of Admin and IT policies, and submit periodic reports to his direct Manager

• Monitoring and maintaining computer systems and networks and inform the admin manager about any fault or updates.

• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;

• Replacing IT parts as required;

• Providing IT/admin support, including procedural documentation and relevant reports;

• Following diagrams and instructions to repair a fault or set up (HR –HIS) system

• Testing and evaluating new technology in coordination with Admin manager and upon his guidance;

• Back up data base daily, weekly, monthly from (HR-HIS) server and SAMS Box.

• Conducting electrical safety checks on all IT and electrical equipment.

• Follow up the office warehouse, inventory table and movement of materials and under supervision of Admin Manager.

• Provide the admin manager with all requested information and reports regarding the office’s IT/admin resources and what has been purchased and documentation of consumption.

• Work on Anti-terrorist checks regularly related to admin department.

• Distribute IT equipment and maintain a consumption record under the supervision and the guidance of his direct manager.

• Translate documents and reports when needed upon the request from his direct manager.

• Conduct the needed action in coordination with Admin Manager to ensure the operation of IT equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

• Registration of all assets and conduct periodic disclosure and keeping related records.

• Communication file (Internet – networks…. etc.) under Admin officer responsibility and as requested from direct manager.

• Participation in the development of policies and procedures and make the necessary proposals for the development of work.

• Responsible for keeping meeting rooms technically ready upon request (Voice, video, Internet, Projector, etc).

• Participation in Technical and CBA Committees.

• Organize and schedule meetings.

• Provide all requested assist in the preparation of regularly scheduled reports.

• Order IT office supplies in coordination with his direct manager and under his guidance.

• Coordinate and provide the requested support regarding the trainings implementation.

• And Provide all logistics service related to the training implementation and transfer trainees.

• Conduct all Hotel and flight reservation which needed.

• Ensure that all training supplies are available on time.

• Print the necessary training materials, Certificates and any other documents in coordination with the medical training officer.

• Conduct all reservations for restaurants and similar events.

• Conducting a market study in relation to work tasks and any administration purchasing.

• Follow-up government departments, legal accountant, and any related authority or department with regard to administrative tasks.

• Provide the necessary and periodic reports and meeting minutes within the admin framework.

• Promote and model a positive, professional and respectful office culture.

• Any additional duties requested by the Administrative manager and in the interest of the Section Work.

Office culture

• Promote and model a positive, professional and respectful office culture.

• Ensure effective internal communications.

THE CANDIDATE’S REQUIREMENTS

Mandatory Qualifications required

• University degree in any related field, Information Technology is desirable.

• Minimum 3 years’ experience in Information Technology (IT).

Languages

• Fluency written and spoken in Arabic

• Advanced Written and spoken English

• Beginner Written and Spoken Turkish

Competencies:

• Administrative Principles

• Follow up

• Organizational Capabilities

• Security Management

• Gmail

• Microsoft Office (Excel, Word, PP)