Live-In Superintendent: McLaughlin East Harlem Residence

We are currently seeking a full-time live-in Superintendent. As a member of the maintenance team, the Superintendent is responsible for maintaining the physical condition of the entire McLaughlin East Harlem Residence, a 51-unit residence that serves young women, men, and families who have aged out of the foster care and/or juvenile justice systems.  The residence provides them with access to services, programs, and community supports that will empower them to self-sufficiency. 

Reports To: Director of Facilities

Location: 55 East 110th Street, New York, New York, 10029

Hours: 40 Hours/Week; Exempt

Salary: $48,000 to $55,000

Major Duties:     

Superintendent Duties: 

• Prioritize and confirm completion of work orders 
• Establish daily work assignments for efficient, thorough completion 
• Maintain record of types and frequency of service requests received 
• Establish emergency maintenance on-call schedule, post and distribute emergency telephone numbers, and ensure protocol is followed 
• Maintain inventory of equipment, tools and supplies 
• Make management approved purchases of supplies, equipment and services 
• Conduct monthly building inspections and submit a report to the facilities dept. and program leadership stating findings and recommendations for repair 
• Notify facilities and program management of maintenance problems and recommended solutions 
• Assist in preparation and confirm accuracy of all maintenance related records 
• Meet with on-site manager daily to report on status of all scheduled work 
• Assist in move-in and move-out procedures, including responsibility for timely unit turnover prep 
• Make recommendations for contract services and supervise contract maintenance workers 
• Train new maintenance staff members 
• Ensure clean and safe condition of workshop or utility room 
• Establish preventive maintenance schedule 
• Maintain updated preventive maintenance information (e.g., location of extra parts for appliances, equipment serial numbers, service telephone numbers) 
• Provide mentorship to all maintenance staff by following all company procedures and presenting an appearance appropriate to the image of the property 

Maintenance Duties: 

• Obtain thorough knowledge of electricity, water and gas turnoffs, clean out traps, fire extinguishers and fire hydrants 
• Understanding of building HHVACsystems, boiler systems, electrical wiring and building plumbing components.   
• Assist in all aspects of the property’s maintenance, including grounds, custodial, preventative, corrective, deferred and emergency maintenance. Responsible for: 
  • Maintaining exterior and public lighting 
  • Clearing gutters and downspout 
  • Repairing structural wear and damage to building 
  • Caring for lawn, plants, shrubs and flowers 
  • Cleaning parking areas, sidewalks, alleyways, hallways, and common areas 
  • Preparing vacant apartments 
  • Enter work order tickets into hhelpdesksoftware 
  • Painting 
  • Make minor electrical and plumbing repairs. 
  • Picking up trash around the property 
  • Cleaning garbage area 
  • Watching out for and reporting the unusual 
• Any other duties as may be required from time to time 

Relationships: 

• Reports to Facilities Director
• Maintain daily communication with site director 
• Assists with daily management of porter 
• Maintains positive working relationships with other staff members, tenants, guests, suppliers, vendors, and professionals servicing the company and/or property 

Qualifications and Experience:             

• GED plus two years experience working as a building superintendent preferred.  
• Must have Certification of Fitness for: 
  • Standpipe (S13)  
  • Sprinkler (S12) 
  • S95 (FFDNY  
• Valid New York State Driver’s License strongly preferred.  
• Skilled in aspects of building maintenance, including but not limited to plumbing, carpentry, electrical, painting and plastering, stripping and waxing, and general cleaning. 
• Ability to review and/or create specifications for required work and inspect/sign-off on all work completed. 
• Ability to motivate maintenance staff, and monitor multiple projects to completion. 
• Flexible hours to insure access and availability. Some weekends and evenings.  Must live on site.   
• Must have an understanding of working with an uunderserved vulnerable population. 

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.