Manager, Referral and Socio-Economic Empowerment (SEE)

Job Purpose

The Referral and Socio-Economic Empowerment (SEE) Manager will be responsible to define, coordinate implementation, and advocate for the socio-economic advancement of ESSN recipients, from emergency cash assistance towards more sustainable socioeconomic pathways. This role focuses on the strategic alignment of operational pathways for ESSN recipients, to design the overall strategy for socio-economic empowerment in 2022 and beyond.

The Referral and SEE Manager will be responsible to work closely with TRCS senior counterparts to:

1. Manage the Livelihoods and Outreach and Referrals teams, including the Referral and SEE Team Leader, to build upon livelihoods referrals, profiling, and pathways in place, as well as connect to relevant TRCS initiatives under the ESSN and Community Based Migration Programme.
2. Lead the strategy development and operationalisation for socio-economic enhancement and livelihoods pathways.
3. Lead the internal and external collaboration, knowledge sharing, partnerships and resource mobilisation to support livelihoods referrals and socio-economic enhancement.
4. Manage the Referral and Socio-Economic Empowerment team in ESSN.

Job Duties and Responsibilities

Improve livelihood referrals under ESSN program.

• Following the completion of the pathways to livelihoods study, develop an action plan to increase the number of referrals to other internal programming with TRCS and IFRC, as well as to external stakeholders.
• Pilot a livelihoods transition project with ILO to increase the inclusion of ESSN beneficiaries in sustainable activities and to disseminate lessons learned and best practices through related forums such as the Transition Task Force, which is co-chaired by IFRC.
• Actively assist the TRSC in establishing collaborations with private sector organisations to enable job placement for ESSN beneficiaries, which includes the creation and implementation of a stakeholders engagement plan.

Strategy development and operationalisation

• Map the opportunities, barriers, pathways, and socio-economic support ecosystem in place to support ESSN recipients in the next iteration of social assistance in Turkey, based on existing data and evidence generated by the programmes.
• Develop a strategy and action plan for socio-economic empowerment and the relevant livelihoods pathways through a consultative process with TRCS, IFRC, the Ministries, ECHO and other relevant stakeholders.
• Lead the programme development and operationalisation of the strategy and action plan for socio-economic empowerment.

Representation, communication, and network building

• Identify the relevant forums and stakeholders that should comprise the network to help design and operationalise the action plan to move towards socioeconomic empowerment, including exploring new platforms that bring humanitarian and development approaches together for ESSN recipients, as needed.
• Act as the country focal point for operationalising the ESSN socioeconomic empowerment plan and build relevant links with TRC, UN and relevant government authorities.
• Represent IFRC at inter-agency, governmental coordination mechanisms and other coordination forums, meetings and sector and technical working groups (e.g., livelihoods working group and 3RP Task Team on Referral and Transition to Livelihoods) as required, fostering co-operative alliances where appropriate.

Internal collaboration and knowledge sharing

• Actively contribute to knowledge transfer between ESSN and Community-Based Migration programs from TRC and IFRC and help to strengthen linkages and synergies between the two programmes at strategic and operational level. Work closely with the TRC and IFRC teams to document good practice/lessons learned/pilot projects as appropriate for future programming.
• Identify and coordinate on opportunities for partnerships, peer to peer learning within RCRC Movement and with TRC as well as other possible international stakeholders to improve knowledge, learning and capacities to implement meaningful livelihoods and/or graduation programmes.

Resource Mobilisation

• Contribute to partnerships and resource mobilisation efforts based on the evidence outlined in the strategy, seeking opportunities for financing in line with the programmatic and strategic direction of TRCS and IFRC.
• With the support of TRCS and IFRC technical experts and Partnerships and Resource Development (PRD) colleagues, lead on the preparation of project concepts, proposals, budgets and other documents as required for future socio-economic programming.

Management

• Manage a team of five staff, including supervision of quality and workload, performance management, etc.
• Ensure staff resources are effectively managed and developed within the team, in compliance with IFRC guidelines, policies and procedures.
• Provide technical guidance and support to livelihood and outreach staff (TRCS and IFRC).
• Support and provide oversight to feed into programme improvement processes in terms of strategic data management and knowledge sharing, as well as advocacy and humanitarian diplomacy efforts.

Education

Required:

• University degree and / or formal qualification in relevant subject: Humanitarian assistance/development studies, economic or socio-economic development, rural development or Business Administration, Anthropology or equivalent
• Trained in some form of economic analysis: Early Recovery Livelihoods Assessment (LRC) or HEA/Household Economic Security, etc.

Preferred:

• Livelihoods Basic Course by IFRC Livelihoods Resource Centre (LRC) or similar training on Market Based Approaches, graduation programming, etc.: RAM (IFRC/ICRC) EMMA (Emergency Market Mapping and Analysis Approach), Graduation approach (UNHCR, BRAC, or others), MAG (IFRC)
• Training in Cash and Voucher Assistance

Experience

Required:

• Demonstrated 5-7 years management experience in urban and rural livelihoods programming, integrated programming, community-based approaches (socioeconomic focus)
• Min. 5 years of professional experience in providing technical support and implementing cash-based livelihoods and/or graduation programmes in an international emergency response, recovery, and development contexts (humanitarian-development linkages)
• Experience in designing and implementing livelihoods / graduation strategy development and operational programming, including appropriate technical methodologies
• Experience in drafting project proposals, preparing budgets and drafting narrative and financial reports working with institutional and high-profile donors
• Experience managing and coaching teams in multi-faceted projects, including recruiting, mentoring, coaching, training, and strengthening the capacity of national and local staff and volunteers
• Representation, collaboration, and negotiation experience with government/authorities, UN and non- government agencies/representatives

Preferred:

• Previous overseas experience with the Red Cross Red Crescent, including with National Societies / previous experience working with national organisations and counterparts
• Experience designing, implementing, or working with social safety nets, either within a national social protection system or large-scale social assistance programme
• Experience designing and fostering partnerships with the private sector (e.g., chambers of commerce)
• Knowledge and experience working in the Syria refugee response, particularly in Turkey

Knowledge, Skills and Languages

Required:

• Knowledge of different Livelihoods, Cash Transfer and programme modalities, as well as the challenges and risks involved with implementing such programmes.
• Demonstrated staff management and development skills problem-solving skills
• Proven project management skills
• Strong interpersonal skills and good understanding of the global organization; ability to work in a cross-cultural and cross-functional environment
• Excellent communication skills, public diplomacy, and advocacy
• Ability to work to tight deadlines and handle multiple tasks
• Ability to prepare reports, information updates, press briefings, plan of actions, operations update, emergency appeal etc.
• Fluent spoken and written English

Preferred:

• Good command of another IFRC official language (French, Spanish or Arabic)
• Good command of Turkish

Competencies, Values and Comments

Values: Respect for diversity; Integrity; Professionalism; Accountability.

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.

Functional competencies: Strategic orientation; Building alliances; Leadership; Empowering others.

Managerial competencies: Managing staff performance; Managing staff development.