Payroll Officer (Subject Master Expert)

International Organization for Migration

Position Title: Payroll Officer (Subject Matter Expert)

Duty Station: Manila, Philippines

Classification: Professional Staff, Grade P3

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 21 March 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


Under the overall supervision of the Chief, Manila Human Resources Operations (MHRO) and direct supervision of the Payroll Manager, the Payroll Officer (SME) will be responsible for maintenance, enhancements, streamlining and simplifications of global common payroll functions in Enterprise Resource Planning (ERP) application by working closely with Information and Communications Technology (ICT).

In general, the successful candidate is responsible for standardization of payroll processes, improving financial controls, enhancing reporting and compliance needs, reducing costs and errors in the areas of global payroll processing.

Core Functions / Responsibilities:

  1. Leads the payroll technical support team, responsible for technical service requests resolution, business enhancements, prepares request for changes, carries out prompt resolution of errors during all payroll processes.
  2. Acts as focal point for all Information Technology (IT) related matters and coordinates with IT staff for prompt resolution of system bugs.
  3. Reviews design and development efforts, collaborates with IT on proposals supporting future enhancements.
  4. Approves all the changes related to payroll system fixes/deployment of new functions and customizations.
  5. Leads, contributes to complex and challenging business projects that significantly enhance efficiency, business improvement, continuity, information and performance of global payroll processes.
  6. Investigate technical problems or answers to queries in relation to payroll including all aspects of staff entitlements in close collaboration with corporate Human Resources, Finance, Treasury as well as external partners.
  7. Carries out the impact analysis on existing components of ERP Payroll solution whenever an existing policy is revised or a new policy is introduced by the International Civil Service Commission (ICSC), United Nations (UN) or International Organization for Migration (IOM). Ensures that the entitlement processing and accounting rules configured in the system comply with the HR policies and Financial Regulations.
  8. Leads test strategies, develops yearly refresh schedules for cloned Payroll environment, performs functional testing of customizations and bug fixes.
  9. Analyses the end users’ issues that lead to transaction failure/rejections and logs service requests.
  10. Provide technical support in resolving any payroll related issues with internal and external auditors and provide replies to audit observations in coordination with supervisor. Researches, analyses and provides aid in the implementation of various audit recommendation.
  11. Leads the reporting solution for payroll unit and generates necessary reports to support payroll operations and audit related queries.
  12. Performs periodically system health checks/ status reviews to avoid overpayments and mitigate risks.
  13. Carries out payroll element configurations, creates/modifies/reviews payroll fast formula, supports payroll data uploading through batches.
  14. Publishes/Reviews periodically system priority bugs and enhancements status reports.
  15. Deliver Human Resources (HR)/Payroll ERP trainings to newcomers, as required.
  16. Perform such other duties as maybe assigned.

Required Qualifications and Experience:


  • Master’s degree in Information Technology or Computer Science or a related field from an accredited academic institution with at least five years of relevant professional experience; or
  • University degree in the above fields with seven years of relevant professional experience.
  • Certified Oracle Payroll Cloud Implementation Specialist is desirable.


  • At least five years of experience in Payroll functions, with expertise in the Payroll Module of leading cloud ERP Application (preferably Oracle). Should have worked on at least two implementation or support projects for Payroll Module;
  • At least two years of managerial responsibility in a large, complex, international organization/company, preferably within a Shared Service Centre or other processing environment;
  • Experience in global payroll management covering multi-country and multi-currency contexts would be an advantage;
  • International experience in UN payroll environment at an international professional level would be an advantage.


  • Demonstrated ability and willingness to work as a member of a team, with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity.
  • Demonstrated gender awareness and sensitivity, as well as the ability to integrate a gender perspective into tasks and activities.
  • High level expertise of HR & Payroll module of leading ERP application.
  • Solid understanding of software development lifecycles and project management.
  • Knowledge of entitlements and benefits linked to payroll.
  • Strong mathematical and analytical skills.
  • High level expertise in PL/SQL, Excel and reporting tools.


IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).

For all applicants, fluency in English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

  • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
  • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
  • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
  • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
  • Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications HERE via PRISM, IOM e-Recruitment system, by 21 March 2023 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: VN 2023 82 Payroll Officer (Subject Matter Expert) (P3) Manila, Philippines (58010758) Released

Posting: Posting NC58010759 (58010759) Released

Deadline: 21 Mar 2023