Program & Logistics Officer

  • Contract
  • Remote
  • TBD USD / Year
  • Salary: TBD

The Refugee Hub

Program & Logistics Officer

The Refugee Hub works at the intersection of research, policy, and programming to encourage, champion, and design protection solutions for refugees. Our global team specializes in cross-sectoral working, providing high-quality and tailored support to governments, civil society, and private sector leaders in support of an improved refugee protection system. We foster innovative new pathways, programs, and partnerships that fully leverage the welcoming capacity within our communities.

Our unique Knowledge Hub ensures that our policy and programmatic work is fully informed by world class research and knowledge generation. In addition to a wide range of direct support to key stakeholders, our current flagship partnerships include:

  • The Global Refugee Sponsorship Initiative
  • The Third Country Solutions Identification and Referral Network
  • Sustainable Practices in Integration (SPRING)
  • Resettlement Plus

We are seeking a program officer to join the Refugee Hub’s small Executive team to help support the advancement of the Managing Director’s priorities and our organization’s policy and knowledge generation work. The program officer will contribute to advancing the Refugee Hub’s global strategy on resettlement and complementary pathways, supporting stakeholder communications and relations, organizing and supporting the execution of meetings, events, and speaking engagements, and supporting the delivery of special thematic and country-oriented projects. They will be a highly organized, self-motivated person who is a skilled project manager and writer and excels at problem-solving and multi-tasking in a fast-paced environment, and also demonstrates a high degree of professionalism, discretion, tact and responsibility, including when managing various files with little supervision.


  • Program support: Coordinate and manage task management systems, including calendars, call lists, speaking requests, and requests from organizational partners and other Refugee Hub staff members.
  • Meeting and event organization: Work with colleagues to prepare meeting agendas, organize meetings, and take and distribute minutes. Communicate with meeting and event participants in a professional and responsive manner.
  • Briefing: Prepare briefing packages for the Managing Director and other senior Refugee Hub staff to support their participation in, or presentations at, a range of events, including global and strategic policy convenings.
  • Knowledge management: Read, analyze, brief on, and organize core reports and studies written by, as well as data collected by, external stakeholders relating to the Refugee Hub’s areas of focus.
  • Executive support: Provide assistance to the Managing Director of the Refugee Hub in administrative matters when additional capacity is needed, including scheduling, organizing meetings, and supporting travel arrangements. Provide executive-level communications support including drafting and editing of confidential correspondence and emails.
  • Project management: Work with team members to advance special projects around community sponsorship, resettlement, and complementary pathways, including the development of resources, materials, and tools to share knowledge and advance programmatic goals.
  • Partnership support: Maintain communications with key Refugee Hub partners, including in government, the private sector, and other NGOs, to advance common goals, including around meeting planning and any collaborative work. The candidate must be able to manage high level stakeholders in a highly professional manner while exercising discretion and good judgment.

Essential qualifications:

  • Bachelor or higher degree
  • At least 1-2 years of relevant work experience, with demonstrated emphasis on superior organizational, writing, and analytical abilities
  • Experience maintaining relationships with a variety of high- level global stakeholders, such as key decision makers, governments, private sector leaders, and/or civil society organizations
  • Experience organizing meetings, workshops, and other events
  • Experience managing complex schedules and travel arrangements
  • Excellent written and verbal communication skills
  • Excellent organizational and coordination skills, including data and information management
  • High proficiency with the full suite of MS Office software, as well as remote-connectivity applications
  • Superior time management skills with an ability to prioritize a wide range of tasks and projects


  • Familiarity with working across different countries and cultures in a remote office environment


This is a remote work position with a preference for candidates in Ottawa, Toronto, Montreal, New York, or Washington, D.C.

Applicants contacted for evaluation will be asked to provide proof that they have the legal right to work in their country of residence. Maintaining such legal right to work in their country of residence is a condition of employment.


  • One year contract (renewable)

How to apply

Please apply directly through BambooHR


  • Cover letter
  • CV


We thank all those who applied for their interest in this position, but will only be contacting those selected for the following round. The selection process will involve a written assignment and interviews with various members of the Refugee Hub team.

The Refugee Hub is an equal-opportunity employer, committed to diversity and inclusion, and encourages qualified candidates of all genders and from all national, religious, and ethnic backgrounds, including persons living with disabilities, to apply.

The Refugee Hub will provide accommodations upon request during the recruitment, selection, and assessment process for candidates with a disability.

Deadline for applications is November 29, 2022 at 11:59pm ET.