Programme Coordinator (Camp Coordination and Camp Management (CCCM))

  • Contract
  • Remote
  • TBD USD / Year
  • Salary: TBD

International Organization for Migration

Position Title: Programme Coordinator (Camp Coordination and Camp Management (CCCM))

Duty Station: Ferizaj, Kosovo (Ref: UNSC Res.1244 (1999))

Classification: Professional Staff, Grade P3

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 21 September 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


The International Organization for Migration (IOM), the United Nations (UN) Migration Agency, is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all and it does so by providing services and advice to governments and migrants.

IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people. As part of its activities in Kosovo, IOM assists in providing humanitarian assistance and protection-sensitive responses to migrants.

Under the direct supervision of the Chief of Mission (CoM), the Programme Coordinator (Camp Coordination and Camp Management (CCCM)) will be responsible and accountable for managing and coordinating the implementation and monitoring of Camp Management operations with particular focus on Non-Food Items (NFIs), streamlining protection and provision of technical advice to Camp Management Entity.

Core Functions / Responsibilities:

  1. Coordinate and backstop technical, administrative and financial aspects to ensure the timely implementation of the project; monitor and assess progress to ensure that expected outputs and outcomes are delivered as per set objectives and indicators, and in line with IOM rules and procedures.
  2. Establish and ensure the maintenance of an effective coordination system of service provision at the site or area level.
  3. Establish, strengthen, and maintain effective liaison with relevant stakeholders such as Department of Defence (DOD), Department of State (DOS), Bureau of Population, Refugees, and Migration (PRM) for the daily operation of the camp and collaboration with Camp Management Entity and the Donor)
  4. Develop and implement strong site-wide communication strategy, complaint and feedback system and community representation forums aimed at increased participation and engagement of camp population, with particular emphasis on meaningful inclusion of women, children, elderly and persons with specific needs into the decision-making processes.
  5. Streamline protection in formal and informal responses including in assessments and implementation to address protection needs of affected population in coordination with the relevant Units.
  6. Coordinate and manage all IOM field staff of the assigned camp and act as general point ofcontact in all matters pertinent to IOM’s intervention (for each development at site level, e.g. potential for improvement,; act as the focal point in cases of emergency, conduct safety audits, monitor the site daily and refer any incident to the competent authorities; monitor and ensure that activities, such as Non-Food Items (NFI) provision, Information management and sharing are in place according to the schedule and guidelines; logistical arrangements associated with the Camp, in collaboration with relevant Support Units.
  7. Enhance capacity of the Camp Management Entity staff to manage and strengthen camp coordination and camp management (CCCM) structures through continuous support, technical advice and guidance.
  8. Provide substantive support to Camp Management Entity for the establishment and implementation of Standard Operating Procedures, in order to streamline work and avoid duplication of services provided.
  9. Prepare regular project/programme reports according to IOM and donor formats as required and advise Senior Management regularly. Supervise, mentor and build capacity of team members in relevant area.
  10. Ensure resource mobilization efforts as well as for meeting donor reporting requirements.
  11. Perform such other related duties as may be assigned.

Required Qualifications and Experience:


  • Master’s degree in International Relations, Management, or a related field from an accredited academic institution with five years of relevant professional experience; or
  • University degree in the above fields with seven years of relevant professional experience.


  • Experience in programme management and coordination, including operational and managerial experience in the fields of CCCM, Emergency and Humanitarian Response, Shelter, and other relevant areas;
  • Experience in liaising with governmental authorities, donors, national and international institutions, UN agencies, Non-governmental organizations, local communities in a multi-cultural setting;
  • Experience with gender and issues around gender-based violence.


  • Familiarity with financial and administrative management, preferably in IOM or UN agencies.
  • Good knowledge of project development, management, and evaluation concepts and procedures.
  • Excellent managerial, communication, analytical, and organizational skills.
  • Excellent interpersonal skills including negotiation, relationship management, influencing and working.
  • Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds; and,
  • Very good level of computer literacy.


IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).

For all applicants, fluency in English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
  • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications HERE, by 21 September 2022 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: VN 2022 297 Programme Coordinator (Camp Coordination and Camp Management (CCCM))

(P3) Ferizaj, Kosovo (Ref: UNSC Res.1244 (1999)) (57751616) Released

Posting: Posting NC57751617 (57751617) Released