Programme Quality and Development Manager

  • Contract
  • Mongu Zambia
  • TBD USD / Year
  • Salary: TBD

People in Need

Position: Programme Quality and Development Manager

Contract Length: 1 year with the possibility of extension

Country Programme: Zambia

Base: Zambia, Mongu, Western Province

Line Manager: Country Director

About the Zambia Programme of People in Need:

People in Need (PIN)opened its office in Zambia in 2017. Since then, PIN has been focusing on improving nutrition, health, WASH and livelihoods of vulnerable groups and promotes good governance by engaging civil society organisations in local and national advocacy and policy formulation initiatives. With the growing incidence of natural disasters and an anticipated surge in refugee arrivals, PIN Zambia provided humanitarian aid and early recovery support to refugees in North-Western Province and to the most vulnerable farmers in Western Province during a period of severe drought in 2020. During the worldwide COVID-19 pandemic, PIN Zambia has helped to prevent and mitigate the impact of COVID-19 by improving water, sanitation and hygiene practices in rural and urban communities and health facilities and by designing, establishing and implementing a rapid shock responsive safety net. Since 2018 until now, PIN has been implementing a series of programmes focused on access to clean and renewable energy by leveraging the benefits of biogas technology, both in rural and urban areas.

About the role:

Programme Quality & Development Manager (PQDM) leads on the quality programming, projects/programmes coordination and/or development for the context of Country Programme (CP), checking the quality control over the programs and provide necessary support to CP. PQDM supervises the MEAL department and ensures proper implementation of MEAL procedures. PQDM strives for compliance with programme related quality standards developed at HQ and with RDD and CP Strategic priorities in the country.

Main Duties & Responsibilities:

  • Overseeing quality of processes related to project cycle management, including planning, budgeting, monitoring, reporting, financial management, and cash flow planning. Engages in needs assessment / identification as the contribution to proposal preparation;
  • Provide support to PM and Finance Manager in following up on monthly basis the direct project spending, including the preparation of spending plans and money requests;
  • Supports and validates internal/external regular reporting and project information feeding for PIN & donor’s purposes;
  • Contributes to the regular and smooth communication with HQ (e.g. monthly standards, review meetings);
  • Supports PMs in ensuring Internal Project Reports (IPRs) are filled and followed up in regards to agreed corrective actions;
  • Supports effective coordination and communication among various departments (mainly Knowledge & Learning, Communication & Advocacy, Fundraising), HQ and CP, donors and partners; mainly program-related;
  • Provides teams with refresher trainings related to quality programming and / or program development; and support for capacity building plans and their implementation;
  • Manages the MEAL unit and MEAL Officer; Ensures that projects’ MEAL plans are in place and coordinated MEAL related activities with PMs; Leads on preparation of needs assessments incl. baseline studies;
  • Leads on fundraising opportunities and proposals development in cooperation with the desk / HQ units in given / agreed sector.

Main Requirements:

  • A graduate degree in a relevant field (humanitarian action, development work etc.)
  • Minimum of 2-years relevant experience in a similar position.
  • Experience in managing development projects.
  • Experience in managing projects by different donors (UN, EU etc).
  • Experience working in a complex context; experience from Zambia/Africa region is an asset.
  • Proven proposal writing skills; proven analysis and report writing skills.
  • Understanding of development project cycle.
  • Understanding of MEAL (monitoring, evaluation, accountability, learning) and its tools (for example Kobo).
  • Capacity to meet deadlines.
  • Understanding of Zambia context is an asset.
  • Fluency in English – written and spoken.
  • Results orientation.
  • Strategic thinking.
  • Initiating action and change.
  • Analytical skills, sound judgement.
  • Flexible, proactive approach.
  • Gender and cultural sensitivity.
  • High degree of rationality; a scientific wake of thinking, and a very good grasp of logic.
  • Outstanding communication skills – written and spoken.
  • Strong interpersonal skills.
  • Demonstrated patience, enthusiasm and strong personal skills with attention to detail, ability to follow procedures, meet deadlines and work both independently and cooperatively with team members.
  • High ethical standards.
  • Commitment to and understanding of PIN’s aims, values and principles.

PIN Offers:

  • Working environment in a well-established middle-sized and continuously growing humanitarian organization in a challenging context;
  • Salary and benefits according to PIN’s salary scale. Expected salary 2300 – 2450 EUR super gross based on experience plus monthly subsistence allowance of 1500 EUR.
  • Accommodation and local transport costs covered.
  • 25 days of holiday per year
  • Travel insurance (covers health care incl. the repatriation).
  • Reimbursement of travel expenses with travel to the country of residence once every 6 months of work.
  • Reimbursement of costs of visas and vaccinations; assistance with the visa application procedure.
  • Reimbursement of the medical check-up before and after the deployment.
  • Free 24/7 medical helpdesk and psychological consultation available online.
  • A supportive HQ that provides expertise and guidance on everything from finance and procurement to proposal development and strategic positioning;
  • Free access to e-learning sites, global PIN’s Induction Training, Knowledge and Learning department onboarding, and individually tailored capacity-building opportunities.

People in Need is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct and is committed to promoting the welfare of children and adults with whom People in Need involves. People in Need expects all staff to perform job duties and responsibilities in accordance with People in Need code of conduct and key policies (available at: People in Need Staff will undertake the appropriate level of training.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks.

We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply.

How to apply

Are you interested in this position? Send us your CV and short cover letter (no longer than 4 pages altogether) via our application form.
Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.
People in Need staff are expected to perform job duties and responsibilities in accordance with People in Need Code of Conduct and key policies (available at:

Deadline: 14 Apr 2023