Programme Support Officer

International Organization for Migration

Position Title: Programme Support Officer

Duty Station : Gaziantep, Republic of Türkiye

Classification: Professional Staff, Grade P2

Type of Appointment: Special short-term graded, six months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 21 March 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


International Organization for Migration (IOM) Turkiye manages a portfolio of over 50 projects in the areas of migration management, emergency response, community stabilization, and resettlement. While many projects are managed from the main Office in Ankara, a large component of the programmatic portfolio includes Refugee Response interventions to support refugees in Turkiye as well as Cross-Border actions to serve the needs of Syrians inside Syria. These projects are managed from the Gaziantep Sub-Office in South-eastern Turkiye. To effectively manage a large and complex programme portfolio, IOM Turkiye has established a centralized Project Development and Reporting Unit based in Ankara.

Under the overall supervision of the Senior Programme Development Officer and direct supervision of the Project Development-Reporting Officer (East-Southeast- Mediterranean SubOffice) and in coordination with the Cross Border Senior Programme Coordinator and Refugee Response Senior Programme Coordinator in Gaziantep, and Project Managers (PM), the Programme Support Officer will support the organization’s donor liaison and project development actions through contributing to the development, review and submission of project funding proposals and donor reports, coordinating with donor representatives in Turkiye and IOM Regional Offices (RO)/Headquarters (HQ), regarding IOM Turkiye Cross Border and Refugee Response portfolios. They will also assist in the development of strategies, methodologies, and contingency plans that respond to new and emerging operational challenges for both Turkiye and Syria.

Core Functions / Responsibilities:

  1. Contribute to timely and accurate reporting including official monthly, interim, and final reports for donors and the Country office (CO) based on program objectives, work plans, and timelines set by project agreements. In addition, contribute to periodic and activity-specific reports from the CO, RO, and HQ, as may be required.
  2. Support the organization’s project development actions by maintaining regular contact with donor relations counterparts and by providing technical inputs and drafting sections of project funding submissions, proposals, and appeals, as well as supporting Programme and Resources Management with submission of General Agreements (GAs), Memorandum of Understanding (MoUs), Letter of Agreements (LoAs), and other types of contracts when necessary.
  3. Attend donor and working group meetings and briefings and liaise with donors and project partners in close coordination with the Project Development-Reporting Officer in Gaziantep and relevant Programme Coordinators/Managers.
  4. Take part in the planning, organizing, and coordinating of the Project Development/ReportingWork Plan and matrices, supporting the development and updating of project, reporting, and contract schedules for relevant IOM Turkiye projects.
  5. Keep accurate and pertinent records of all correspondence, project development and reporting files, and other Project Development-Reporting information, including on PRIMA and other online systems such as the Office for the Coordination of Humanitarian Affairs (OCHA) Grants Management System.
  6. Consolidate inputs in view of developing responses, recommendations and approaches towards refugee response, and cross-border activities, in line with the CO’s strategy. Assist in the development of CO strategies, methodologies, and contingency plans that respond to new and emerging operational challenges for Turkiye and Syria, through a consultative process with senior management and programme staff, for distribution to donors, government partners, and other counterparts.
  7. Research, analyse, and draft other documents necessary for project development, reporting,and donor liaison purposes.
  8. Organize and participate in capacity development and training activities in the field of programme development for government officials, Non-governmental organizations (NGOs), and IOM Staff in Turkiye through workshops and seminars.
  9. Monitor, analyse, and draft progress reports on humanitarian response and development, emergency relief programmes, and stabilization programming in Turkiye and/or Syria. Consolidate and analyze data on programme implementation and indicators to facilitate the preparation of interim and final donor reports as well as CO, regional and Headquarters periodic and activity-specific reports, as may be required.
  10. Establish and maintain contacts with relevant internal and external partners for information collection and sharing, to discuss trends and lessons learned, and to provide information regarding humanitarian and emergency assistance, stabilization and migration management.
  11. Support and assist in liaising with relevant authorities, United Nations (UN) agencies, non-governmental organizations, and other stakeholders.
  12. Provide general administrative and technical support such as preparation and organization of conferences, meetings, trainings, and other events, as well as communication and liaison with donors, counterparts, and the Government of Turkiye.
  13. Undertake duty travel within and outside Turkiye to support donor liaison, project development, and reporting efforts.
  14. Perform such other duties as may be assigned.

Required Qualifications and Experience:


  • Master’s degree in Political or Social Science, International Relations, Humanitarian Affairs, Development Studies, Peace and Conflict Studies, Public Policy/Administration or a related field from an accredited academic institution with two years of relevant professional experience; or
  • University degree in the above fields with four years of relevant professional experience.


  • Previous experience working in an international organization and knowledge of the UN is essential;
  • Previous experience with and knowledge of countries’ funding mechanisms is an asset, particularly the US, Syria Crisis Humanitarian Pooled Fund, and European Civil Protection and Humanitarian Aid Operations (ECHO);
  • Previous work experience in relevant issues such as migration, displacement, humanitarian assistance, community stabilization, Syria, and Turkiye, is essential;
  • Experience in project development and report writing skills;
  • Experience using the Project Information and Management Application (PRIMA).


  • Knowledge of programme management cycle;
  • Computer skills and knowledge of relational databases, Microsoft applications, spreadsheets,word processing, etc.;
  • Proven skills in project development, technical writing and editing, preferably in the international development/humanitarian sector;
  • Skills in donor relations and report writing for specific donors of IOM’s interest would be an advantage;
  • Working knowledge in the context of Syria is an advantage
  • Knowledge of donor funding mechanisms, particularly the US Government (USG) and UnitedNations Office for the Coordination of Humanitarian Affairs (UN OCHA), European Union (ECHO), among others;
  • Sound knowledge of project implementation and donor reporting procedures; familiarity with financial management.


IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).

For all applicants, fluency in English is required (oral and written). Working knowledge of Arabic is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

  • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
  • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
  • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
  • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
  • Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

Interested candidates are invited to submit their applications HERE via PRISM, IOM e-Recruitment system, by 21 March 2023 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: SVN 2023 57 Programme Support Officer (P2) Gaziantep, Turkiye (58008882) Released

Posting: Posting NC58008883 (58008883) Released

Deadline: 21 Mar 2023