Protection Coordinator – Moldova


INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Protection Coordinator

Code: SR-59-4039

Duty station: Chisinau, with frequent visits to various field locations

Starting date: 15/01/2023

Contract duration: 6 months

Reporting to: Head of Mission

Supervision of: Protection Officer, Protection team leaders, protection monitoring team

Dependents: Non-family duty station

General context of the project

Since February 24 till April 25, a total of 433,214 Refugee Arrivals have been registered in Moldova, of which 101,331 are staying in Moldova.

Between March 3 and 4, INTERSOS started the first activities in support of the population in transit in Moldova at the borders, in the South East of the country, with operational headquarters in the capital Chisinau. In the border point of Palanca, as in the nearby border point of Tudora, INTERSOS ensure, in cooperation with UNHCR, protection activities: identification of vulnerable people, referral, direct psychosocial support and information. In the cities of Ștefan Vodă and Căplani, in collaboration with the Ministry of Health, INTERSOS has launched an intervention in support of local health centers and general practitioners through the deployment of mobile medical teams in five areas of Ștefan Vodă district. In chisinau and northern area Intersos collaborates with ECHO with support to protection activities as well with the ROMA community.

General purpose of the position

In collaboration with the HOM, define and coordinate the implementation of the protection strategy of the mission.

Provide technical guidance and advices to protection staffs ensuring the different components of the programme are delivered according to internal guidelines and in line with international standards and principles, in order to achieve mission’s goals effectively, according to INTERSOS vision and values.

Main responsibilities and tasks

Coordination and support:

  • Contribute to design the protection strategy and provide technical support and assistance to the implementation of protection related activities
  • Contextualize and adapt internal and global guidelines, guarantying these are rolled out and known by staffs
  • Ensure cohesion and harmonization of protection activities and services across the different implementation sites within the mission
  • Deliver training and workshops to protection staffs to strength skills on specific protection topics identified
  • Deliver trainings and workshops to non-protection staffs to build skills and knowledge of protection principles and enable them to mainstream protection in different sectors
  • Assess regularly protection needs and gaps of target populations in current and prospective areas of operations, periodically update the protection situation analysis and inform the programme teams accordingly
  • Create opportunities for experience sharing and learning within the protection team in order to strengthen cooperation and collaboration
  • Provide strategic protection analysis and development of periodic trend reports (including aspects of conflict analysis, gender and risk management) from programme experience to improve development, implementation and policy and advocacy activities
  • Ensure that protection data is collected, archived, processed, analysed and disseminated in ethical modalities, in line with internal data protection protocols
  • Undertake regular field monitoring visits and provide support tools to monitor quality of programme implementation
  • Identify opportunities for new protection interventions and support assessments and developments of new project proposals
  • In cooperation with the accountability unit, support the development of complaints mechanisms for beneficiaries and make sure complaints are addressed properly
  • In cooperation with the accountability unit, follow up on the implementation of the Child Protection (CP) and Protection from Sexual Exploitation and Abuse (PSEA) policies

Supervision and Staff Management:

  • Directly supervise, coach and mentor Protection Officer and conduct regular performance reviews (IRP), and define the work plan
  • Review work plans of Protection team and define priorities together with Protection Project Managers
  • Organize ad hoc protection meetings with Protection teams according to Project Managers’ needs to share challenges and priorities and develop action plans to address them

Networking and partnerships:

  • Establish and maintain collaborative relations with relevant partners, project stakeholders and other organizations
  • Maintain effective relationships with Protection, GBV and CP clusters and related working groups at national level
  • Ensure that main protection concerns are brought to relevant stakeholders to advocate for the respect of human rights and minimum protection standards
  • Coordinate with other internal departments to guarantee good collaboration
  • Network with Protection Coordinators from other missions to share best practices and resources

Required profile and experience


  • BA in relevant field (Social Science, Psychology, Social Work, Human Rights, International Humanitarian Law or other fields related to social development and humanitarian work)
  • Desirable Master degree (MA or LLM) in Human Rights, International Humanitarian Law or related subjects

Professional Experience

  • Minimum of five years of relevant working experience in protection-related sectors, preferably within an INGO

Professional Requirements

  • Strong theoretical, technical and practical background in protection
  • Excellent interpersonal and communication skills and ability to work and integrate in a multicultural team
  • Ability to work under pressure, flexibility
  • Problem solver, dynamic, mature, proactive
  • Diplomatic skills in networking with partners, authorities and donor
  • Experience in complex emergency setting involving internal displacements
  • Reporting skills, experience with monitoring tools and systems, data collection and analysis


  • Fluency in English
  • Knowledge of local language a plus

Personal Requirements

  • Ability to work under pressure, flexibility
  • Problem solver, dynamic, mature, proactive
  • Diplomatic skills in networking with partners, authorities and donor
  • Excellent interpersonal and communication skills and ability to work and integrate in a multicultural team

How to apply

Interested candidates are invited to apply following the link below:

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply by attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.