Protection Coordinator – Ukraine


INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Protection Coordinator

Code: SR-60-2439

Duty station: Ukraine: based in Vinnytsia with regular travel to L’viv and Poltava

Starting date: 26/06/2022

Contract duration: 6 months

Reporting to: Emergency Programme Coordinator

Supervision of: Protection team

Dependents: Non-family duty station

General context of the project The war broke out in Ukraine in March 2022. Since then, millions of people have fled to the neighbouring countries, raising a big concern on how to manage such an immense flux of people. In order to support refugees, INTERSOS is setting up an emergency response operation in Poland and Ukraine. General purpose of the position In collaboration with the Head of Mission and the Programme Coordinator, define and coordinate the implementation of the protection strategy of the mission. Provide technical guidance and advice to protection staffs ensuring the different components of the programme are delivered according to internal guidelines and in line with international standards and principles, in order to achieve mission’s goals effectively, according to INTERSOS vision and values.

Main responsibilities and tasks Coordination and support:

  • Contribute to design the protection strategy for the mission in line with the specific context and provide technical support and assistance for the implementation of protection related activities;
  • Responsible for the effective implementation of all Protection projects in the mission and ensuring that all Protection programming is in line with International standards and Best Practices;
  • Contextualize and adapt internal and global guidelines, developing Standard Operating Procedures (SOPs) based on context and guaranteeing these are rolled out and known by staff;
  • Ensure cohesion and harmonization of protection activities and services across the different implementation sites within the mission, taking into consideration the specific socio-cultural patterns of each area;
  • Deliver trainings and workshops to non-protection INTERSOS staffs to build skills and knowledge of protection principles and enable them to mainstream protection in different sectors;
  • Assess regularly protection needs and gaps of target populations in current and prospective areas of operations, periodically update the protection situation analysis and inform the programme teams accordingly;
  • Create opportunities for experience sharing and learning within the protection team in order to strengthen cooperation and collaboration;
  • Provide strategic protection analysis and development of periodic trend reports (including aspects of conflict analysis, gender and risk management) from programme experience to improve development, implementation and policy and advocacy activities;
  • Develop context sensitive M&E tools for effective data collection from projects and regularly analyse the data and produce reports that feed into programming;
  • Ensure that protection data is collected, archived, processed, analysed and disseminated in ethical modalities, in line with internal data protection protocols;
  • Undertake regular field monitoring visits and provide support tools to monitor quality of programme implementation;
  • Identify opportunities for new protection interventions and support assessments and developments of new project proposals;
  • In coordination with HQ and the Protection Program Advisors support the development of complaints mechanisms for beneficiaries and make sure complaints are addressed properly;
  • In coordination with HQ and the Protection Program Advisors follow up on the implementation of the Child Protection (CP) and Protection from Sexual Exploitation and Abuse (PSEA) policies.

Supervision and Staff Management:

  • Directly supervise, coach and mentor Protection Staff under her/his line management and conduct regular performance reviews (IRP);
  • Review work plans of Protection Staff under her/his line management and define priorities together with Protection Project Managers;
  • Develop capacity building plan for Protection staff and Support in conducting training and workshops to strengthen their skills on specific protection topics identified;
  • Organize ad hoc protection meetings with Protection Staff under her/his line management and other relevant project staff to share challenges and priorities and develop action plans to address them.

Networking and partnerships:

  • Establish and maintain collaborative relations with relevant donors, partners, project stakeholders and other organizations;
  • Maintain effective relationships with all the AoR of the Protection sector and related working groups at national level;
  • Ensure that Protection Staff under her/his line management maintain productive relationships with sub sector at field level;
  • Enhance the network with all the relevant protection related stakeholders;
  • Coordinate with other internal departments to guarantee good collaboration;
  • Network with Protection Coordinators from other missions to share best practices and resources.

Data Protection:

  • Draft guidelines and checklist on data protection that encompasses use of codes for ICM across all projects, harmonize mechanism of data processing (forms and database).
  • Ensure passwords are appropriately created and used, both for files and laptops and other electronic devices (e.g. USB, phones, taps), and ensure data back-up online (e.g. google drive) or offline (e.g. hard disk) at least each three months.

Required profile and experience


  • BA in relevant field (Social Science, Psychology, Social Work, Human Rights, International Humanitarian Law or other fields related to social development and humanitarian work)
  • Desirable Master degree (MA or LLM) in Human Rights, International Humanitarian Law or related subjects

Professional Experience

  • Minimum of four years of relevant working experience in protection-related sectors, preferably within an INGO, and two years for higher education degree (Masters/LLM)

Professional Requirements

  • Strong theoretical, technical and practical background in protection
  • Diplomatic skills in networking with partners, authorities and donors
  • Experience in complex emergency setting involving internal displacements
  • Reporting skills, experience with monitoring tools and systems, data collection and analysis
  • Capacities in developing training program in specific thematic areas
  • Excellent computer literacy (word, excel and internet)


  • English
  • Local language desirable

Personal Requirements

  • Excellent interpersonal and communication skills and ability to work and integrate in a multicultural team
  • Ability to work under pressure, flexibility
  • Problem solver, dynamic, mature, proactive
  • Strong organizational skills and ability to manage efficiently multiple priorities, deadlines and tasks
  • Solid time-management skills, resourcefulness and attention to details

How to apply

Interested candidates are invited to apply following the link below:

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply by attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS. In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to [email protected], with subject line: “Platform issue – SR-60-2439-Position”.

Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.