VNS Health
Overview
Researches and verifies incomplete visits to ensure accurate and timely payroll processing. Works under direct supervision.
Compensation:
$15.79 – $19.73 Hourly
What We Provide
- Referral bonus opportunities
- Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
- Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
- Employer-matched retirement saving funds
- Personal and financial wellness programs
- Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
- Generous tuition reimbursement for qualifying degrees
- Opportunities for professional growth and career advancement
- Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
What You Will Do
- Initiates the process to verify all visits rejected by the Scheduling system, for proper payroll and billing.
- Assists in the identification of patterns of HHA lateness and EVV non-compliance.
- Follows procedures to maximize operational efficiency and effectiveness of the unit. Provides feedback to management regarding opportunities to improve workflows.
- Works with supervisors to resolve discrepancies on reports.
- Calls client and or aides to verify work and hours.
- Processes aide’s task code sheets.
- Assists supervisors/unit to call aides/clients regarding emergencies or events such as storms or holidays to confirm availability to work.
- Refers required scheduling changes to the HHA supervisor who ensures schedules are updated accordingly.
- Refers calls from aides or clients regarding messages, call offs, vacation, doctor’s appointment, or payroll issues to the appropriate supervisor.
- Provides weekend and holiday coverage for the call center.
- Participates in special projects and performs other duties as assigned.
Qualifications
Education:
- High School Diploma or equivalency required
- Bachelor’s Degree preferred
Work Experience:
- Minimum of two years administrative work experience required
- Experience in customer service preferred
- Strong organizational/administrative skills required
- Demonstrated problem-solving abilities required
- Computer system experience preferred
To apply for this job please visit jobs.vnshealth.org.