Resettlement Caseworker

International Rescue Committee

Background/IRC Summary:

Founded in 1933, The IRC is a leading nonsectarian, voluntary organization providing relief, protection and resettlement services for refugees and victims of oppression or violent conflict. One aspect of the IRC is to provide assistance to refugees resettling in the US. The IRC has been resettling refugees in Sacramento, California, for over 30 years, providing reception and placement services to newly arrived refugees. The office provides numerous supplemental programs to assist refugees and IRC clients from their arrival and beyond.

Scope of Work:

The Caseworker provides assistance to refugees and other qualified immigrants to ensure the best possible resettlement experience and the achievement of client self-sufficiency. The Caseworker develops resettlement and/or self-sufficiency plans to match individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources based on client eligibility. The Caseworker operates under close supervision with moderate latitude for the use of independent judgment and initiative. This position reports directly to the Casework Supervisor.


Responsibilities may include, but are not limited to:

· Ensuring the best possible resettlement experience for each client, from pre-arrival preparations and point of entry to successful acculturation. This may include assurance that appropriate pre-arrival services are in place (locating and securing suitable housing, purchasing housing essentials, furniture and basic food supplies, setting up utilities etc).

· Working with Volunteer teams to assist in initial set up of apartments and provision of support to new arrivals.

· Providing home visits and orientation sessions regarding resettlement services and benefits and employment services and benefits.

· Assisting clients to access mainstream services including taking clients to Social Security office, School Enrollments, Health Screening exams and county benefit offices.

· Ensuring that clients are provided the basic tools necessary to meet their established short-term goals and objectives.

· Ensuring compliance with case file management and reporting requirements; including timely data entry in hard-copy files and databases

· Travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc).

· Other related duties as assigned


· Undergraduate degree; ideally in Social Work or an equivalent field of study. Equivalent related work experience may be substituted;

· Minimum of 2 years relevant work experience (in addition to the above) in human services field; preferably in a non-profit or social services agency environment;

· Demonstrated success working and communicating effectively in a multi-cultural environment.

· Proven ability to contribute both independently and as a key team member;

· Self- starter with excellent problem solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively;

· Fluent in English, both spoken and written; ability to communicate in a refugee language strongly preferred;

· Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding skills and internet usage and research skills;

· Valid driver’s license, reliable vehicle with current insurance;

· Willingness to occasionally provide services outside of normal work hours (evenings and weekends)

Key Working Relationships:

Position Reports to: Casework Coordinator
Position directly supervises: Resettlement Caseworkers

Indirect Reporting: IRC Turlock Resettlement Manager
Internal: IRC Employees and program departments across Turlock, HQ Resettlement Team

External: IRC partners, DHA, RHC, and other community agencies

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functios, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply

Please apply on our website: