Senior Program Development and Quality Manager


Job Description

I. Job Summary

The purpose of Senior Program Development and Quality Manager position is to provide management support and supervision to the team of technical managers belonging to CARE Ethiopia’s Humanitarian Unit. She/He will work directly with Humanitarian program managers during proposal development as well as direct liaison and coordination with the Learning Design and Measurement (LDM) Manager. She/He contributes significantly to the Country Office’s commitment to quality Humanitarian programming by identifying and mobilizing resources, maintaining donor relations, leading and coordinating the design of new projects, in addition to contributing to strategic planning, representing CARE in internal and external fora, building the capacity of program staff, and contributing to learning and knowledge management. She/He will be responsible for ensuring coherence between project documents, including log frames, narrative proposals, and budgets and for providing direct writing support during proposal development processes. She/He will liaise and coordinate directly with CARE Member Partners (CMPs) during proposal development and Contract process.

II. Responsibilities

Job Responsibility #1: Humanitarian Program Design/Development


  • Support program Director and humanitarian program managers in the identification of new business opportunities reflecting CARE Ethiopia humanitarian Strategy, and that all thematic areas are adequately resourced.

  • Lead internal processes, from Go/No-Go until the signing of donor contract/agreement, for all new funding opportunities

  • Lead and coordinate new proposal development for CARE’s humanitarian portfolio and finalization to ensure quality and on-time submission

  • Coordinate and liaise with CARE member states about new opportunities and more specifically work with agreed contacts on new proposal opportunities

  • Ensure new proposals are in line with CARE’s strategic direction for its humanitarian portfolio

  • Ensure that new proposals accurately budget for core humanitarian unit requirements

  • Ensure that new proposal design considers and integrates up to date technical standards and guidance for each sector

  • lead and communicate with all CARE Member partners on all new proposals or funding opportunities, and liaise with Humanitarian Program Director

Job Responsibility #2: Program quality of CARE’s humanitarian Program

  • Take lead in setting quality standards and ensuring quality control mechanism are in place in close consultation with the LDM function and Sector HPMs.
  • Ensure proper functioning of LDM system including periodic analysis of data and feedback to program
  • In coordination with the Humanitarian LDM and the senior program and operations manager, ensure regular monitoring of project activities is being conducted
  • Ensure documentation and dissemination of learning and integration into new proposals
  • Support documentation of best practice and thought leadership in humanitarian response
  • Ensure the development of realistic and strategically focused detailed implementation plans (DIP) per project which encompass existing commitments to donors and government and are subsequently supported by individual operation plans of the field office team
  • Provide support to grant start-up and any required training with the CMPs, partner and other stakeholders
  • Provide support to closeout process for assigned projects.
  • Monitor the timely and appropriate support (technical, administrative and financial)by the respective departments and sections for quality program implementation
  • Ensure that reports are prepared and submitted to concerned parties, donors, counterparts and CARE members on time and in a professional quality manner
  • Ensure compliance with specific Donor’s and CARE’s policies and procedures
  • Ensure capacities of FO staff strengthened to mainstream and adopt organizational core values, policies, procedures and program approaches (e.g. RBA, GED, underlying causes of poverty, CI program standards and principles) are clearly understood and adhered to in the daily functioning of the field offices and that information to monitor program progress and organizational performance, including periodic audits, is collected and used for organizational learning, decision-making and reporting, and for promoting innovations
  • Ensure smooth and effective communication with CMPs to nurture relationship for both existing projects and future funding opportunities
  • Ensure program materials are regularly shared with CMPs for fundraising purposes and external communications
  • Ensure protection and gender issues are mainstreamed in new proposals In coordination with the HPMs and the HOM, work with FOs to ensure FO program initiatives progressively include communities and local organizations in participatory planning and implementation of development projects

Job Responsibility #3: People Management

  • Provide proper supervision and management for all direct reports
  • Ensure proper implementation of CARE’s performance management system for direct reports, including job descriptions and development of annual performance objective, regular feedback, mid-term reviews and annual performance appraisals.
  • Pro-actively address performance issues through regular, constructive and honest feedback and coaching.
  • Identify necessary staff talent development, career development and succession planning strategies for direct reports.
  • Create a collaborative and conducive work environment for team members with the aim of strengthening teamwork and job satisfaction
  • Facilitate conflict resolution mechanisms and ensure that grievance and whistle-blowing mechanisms are functional and fairly administered as per CARE policy

Job Responsibility #4: Financial Management

  • Lead the development of budgets as part of the financial proposal development
  • Ensure budget utilization and establish systems to improve financial management and utilization of unit budgets per plans and commitments made to donors and government, and that appropriate revisions and adjustments are made as required **
  • Work closely with CARE’S financial analysis and reporting manager on humanitarian budget pipeline analysis to ensure real time budget monitoring**
  • Support HRMs and the senior program operations manager in efforts to ensure field level expenses are managed efficiently and recorded in a timely manner**

Job Responsibility No. 5: Networking and Learn

  • Establish and maintain formal and informal communication mechanisms with government, local partners, donors and other stakeholders in the humanitarian sector
  • Monitor developments in the humanitarian sector at large and in CARE Ethiopia’s key sectors of competence and share accordingly with the wider team
  • Participate in the documentation and dissemination of lessons learned and best practice
  • Oversee and support sector advisors’ engagement of humanitarian networks and clusters

Job Responsibility #6: Other

  • Perform other duties as assigned

Job Requirements



  • BA/Master’s Degree in international development or related field of study
  • 6 years of relevant experience with the first degree and 5 years of relevant experience plus post graduate degree in humanitarian programming.
  • At least 2 years of management experience
  • Proven experience in leading the development of humanitarian proposals
  • Understanding of the importance of gender, youth and social inclusion
  • Demonstrated commitment to principles of gender, equity, diversity, inclusion and PSHEA (safeguarding) through previous positions or programming experience


Key sectoral experience in CARE Ethiopia sectoral competency areas (WASH, nutrition and health, FSL, Cash, PSS and Protection)

CARE Ethiopia is committed to preventing all unwanted behavior at work. This includes sexual harassment, exploitation and abuse, and child abuse. We expect everyone who works for us to share this commitment by understanding and working within the CARE Safeguarding Policy and related framework. CARE Ethiopia has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners.

CARE Ethiopia reserves the right to seek information from job applicants’ current and/or previous employers about incidents of sexual exploitation, sexual abuse and/or sexual harassment the applicant may have been found guilty to have committed or about which an investigation was in the process of being carried out at the time of the termination of the applicant’s employment with that employer.

By submitting the application, the job applicant confirms that s/he has no objection to CARE Ethiopia requesting the information specified above. All offers of employment will be subject to satisfactory references and appropriate screening checks.

How to apply

If you are interested to be part of our dynamic team, exciting work environment and contribute to CARE Ethiopia’s mission and vision, please send your CV (not more than 3 pages) and cover letter (not more than one page) through

Only short-listed candidates will be contacted.

Passionate and dedicated candidates who meet the requirement are strongly encouraged to apply, especially women!

CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We encourage people from all backgrounds and experiences to apply.**