Senior Supply Chain Advisor

Credence Management Solutions employs hard-working, passionate individuals who bring innovation, accountability, and a growth mindset to the many missions we support across the US Federal Government. Employee empowerment is part of the fabric of our corporate culture through which we emphasize opportunity, recognition, reward, and retention. At Credence, we follow the principles of servant leadership and believe that serving and supporting others is critical to both our individual and collective achievements. We have only one measure of success. Yours.

We are hiring for positions under the Global Health Training, Advisory, Support Contract (GHTASC) in support of the U.S. Agency for International Development (USAID) Bureau for Global Health (GH). These roles deliver institutional support services in a wide range of technical areas at the junior, mid-, senior, and expert levels.

We are a diverse, enthusiastic family of subject matter experts, business professionals, and practitioners who all share a common goal of providing excellent services to our government customers. If you want to work in a dynamic and fast-growing environment with highly motivated colleagues, then Credence is the right place for you!

Credence Management Solutions is seeking a Senior Supply Chain Advisor.

Position Summary

The Office of HIV/AIDS (OHA) is the center of HIV/AIDS technical leadership for the Agency and has primary responsibility for the Agency’s HIV/AIDS program. OHA provides strategic direction, technical leadership, and support to field programs in HIV and AIDS. It provides input to decisions concerning the strategic allocation of financial and human resources in the sector and assists in designing, implementing, monitoring, and evaluating programs. This entails:

• Ensuring the technical integrity of Agency and Mission strategies.
• Providing global technical leadership on the full range of issues related to HIV/AIDS prevention, care, and treatment.
• Managing numerous research and field support programs.
• Monitoring and reporting on the impact of the Agency’s HIV/AIDS program.

The Supply Chain for Health (SCH) Division provides strategic and technical leadership on supply chain issues to ensure adequate quantity and quality of essential commodities for people affected by HIV/AIDS and related infections. SCH is responsible for managing the largest public health supply chain in the world. Specifically, the Division is responsible for:

• Operating a sustainable central procurement operation and managing the supply chain for HIV/AIDS commodities. This includes procuring and distributing pharmaceuticals and other commodities needed to provide care and treatment of persons with HIV/AIDS and related infections.
• Providing technical support and leadership to USAID Missions in strengthening partner country capacity to ensure a safe, secure, reliable, and sustainable supply chain system.
• Providing technical assistance to support country and regional supply chain programs.
• Coordinating with other US Government agencies, international organizations, and donors to provide global leadership on supply chain issues.
• Providing rapid response in emergency situations and potential stock-outs
• Managing the HIV/AIDS Working Capital Fund
• Managing the Agency’s Condom Program.
• Maintaining the Agency Anti-retroviral and Rapid Test Kit approval lists
• Administering the “restricted commodities” approval of pharmaceuticals and “clearance” authority on source-origin waivers under Agency regulations.

Responsibilities

The Senior Supply Chain Advisor is a critical member of the SCH team and will play an important role in ensuring that the U.S. Government’s billions of dollars invested in the fight against HIV/AIDS are being used effectively and efficiently. The Senior Supply Chain Advisor is expected to quickly begin to add value in the following roles and responsibilities:

• Serve as subject matter expert (SME) for global health supply chain technical issues, in areas such as quantification, forecasting, procurement, storage and distribution and inventory management, logistics management information systems (LMIS), health systems strengthening, budgeting and financial management, driving and analyzing supply chain performance, and program effectiveness.
• Provide technical leadership to Missions and USAID Headquarters on implementation of state-of-the-art approaches, analytics, and tools for global health supply chain management issues.
• Take a leading role in identifying issues, providing approaches, solutions, and recommendations on global health supply chain management issues.
• Assist Agreement/ Contracting Officer’s Representatives.
• Serve as a senior member of the Country Support team in SCH, backstopping countries, and organizations on the full range of PEPFAR issues.
• Initiate, provide, and anticipate needs for, high-level technical assistance to the field on global health supply chain management issues.
• Identify, advocate and support implementation of specific projects and activities on global health supply chain management and related issues.
• Participate in internal technical and advisory groups on other supply chain management issues.
• Be pro-active and strategic in establishing and maintaining close working relationships with senior staff at USAID operating units, implementing partners, the Department of State’s Office of the Global AIDS Coordinator, Centers for Disease Control and Prevention, US Department of Health and Human Services, and other agencies involved with HIV/AIDS activities.
• Liaise with other donors, including Global Fund and UNFPA, to collaborate and advise on global supply planning. Take the lead in highlighting, advancing, and advocating on technical global supply planning issues.

Qualifications

• Master’s degree and a minimum of 10 years of relevant experience, or bachelor’s degree with 12 years, Associate’s degree and 14 years relevant experience OR High School graduate and 16 years in supply chain management, public health management or related field.
• Ability to obtain and maintain a Facility Access clearance.
• Demonstrated experience in providing technical assistance to HIV/AIDS global health programs.
• Demonstrated experience in all aspects of PEPFAR country programs, and in-country experience
• Experience in global health commodity supply chain management
• A strong understanding of HIV/AIDS prevention, care and treatment programs and PEPFAR policies and their applications to specific country contexts.
• Knowledge of the technical issues that arise in global health commodity procurement.
• Demonstrated ability in strategic planning, program management and implementation within a developing country or resource-poor context.
• Demonstrated experience in global health activity planning, management, and implementation.
• High level of judgment, ingenuity, and originality to develop strategies and to analyze, develop, monitor, and evaluate program implementation.
• Ability to work independently with limited supervision.
• Ability to recognize areas of weakness with a willingness to learn.
• Ability to work within diverse teams.
• Strong interpersonal communication and excellent oral presentation and writing skills.
• Ability to travel to developing countries; international travel approximately 20%.
• US Citizenship required.

Competencies/Performance Criterion

• Creativity: Employee takes initiative to propose new ideas/approaches and demonstrates ability to find new and better ways to accomplish work.
• Customer Service: Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
• Interpersonal Relationship: Employee demonstrates ability to work in cooperation with others and communicate effectively with co-workers, supervisors, subordinates, clients, and other outside contacts.
• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to ensure obligations are met. Pursues efficiency and effectiveness and adheres to Organization policies and procedures.
• Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues professional development that is aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the Organization.