Volunteer: Donor Engagement Manager

Your Hearing Dog is a Colorado-based nonprofit organization that is dedicated to providing support and assistance to the deaf and hard-of-hearing community.

Our five (5) year plan includes the following

• Identifying Hearing Dogs – YHD collaborates with a local shelter in Colorado to screen dogs for suitability to be trained as service dogs for the deaf and hard of hearing community.
• Matching Program – YHD matches suitable dogs with eligible owners through an application process and needs assessment.
• Training – The standard training for YHD service dogs involves two parts – the first part is to teach the service dogs a set of tasks to assist people who are deaf and hard-of-hearing while the second part involves a personalized bootcamp between the dog and the matched owner.
• Help desk – YHD provides ongoing support through a phoneline and email, with potential for a virtual assistant on their website.
• Meetups – YHD creates both in-person and online communities for support and annual events for successful matches to gather and provide feedback for improvement.
• Museum – As part of our five-year plan, we intend to establish a museum showcasing the historical journey of prominent individuals who are deaf and hard-of-hearing.

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Your Hearing Dog Inc’s mission is to supply specially trained service dogs to the deaf and hard-of-hearing community, as well as veterans with the same challenges. YHD is looking for a Donor Engaement manager. If you enjoy engaging with people and creating relationships then this might be an idea position for you.

Responsibilities

• Developing fundraising strategies

Planning and implementing fundraising strategies for major gifts, principal gifts, planned gifts, and more.

• Building relationships

Cultivating and stewarding relationships with donors and prospects, and working with internal leadership and influencers.

• Managing donor portfolios

Managing a portfolio of donors and prospects, and tracking and assessing fundraising metrics.

• Supporting donor events

Supporting events that connect donors with the organization’s work, both in person and digitally.

• Developing marketing materials

Working with the communications team to develop marketing materials for development.

• Maintaining donor records

Maintaining donor records and managing the logistics and data for donor appeals and communications.

• Qualifying prospects

Qualifying prospective donors from events, membership programs, and other leads.

• Leading donor research

Leading donor research to identify prospects and opportunities to upgrade donors.

Skills that may be useful for our donor engagement role include

• Database skills
• Attention to detail
• Ability to work well with the public
• Self-starting attitude
• Ability to prioritize
• Strong written and verbal communication skills
• Technological savviness
• Commitment to ongoing learning and improvement

Qualifications

• A background or interest in donor engagement and fundraising experience.
• Previous experience developing and implementing fundraising strategies and annual campaigns.
• Self-starter with a strong collaborative work ethic and ability to work independently.
• Outgoing, professional, personable, resourceful, and calm under pressure.
• Flexibility to work a varied schedule that will includes virtual work.
• Experience with DonorPerfect or other similar fundraising database or an aptitude to learn.
• Proficient with standard PC computer software, including MS Word, Excel, Adobe products, internet applications and e-mail.
• Ability to thrive within a small, non-profit environment.
• Commitment to Your Hearing Dog’s mission.

This is a volunteer opportunity provided by VolunteerMatch, in partnership with LinkedIn for Good.