WASH / SNFI & CCCM Programmes Coordinator

About Bahar

Bahar Organization is an independent non-profit and non-governmental organization that provides humanitarian aids to vulnerable people without any discrimination in all its forms. BO is operating to respond to the needs and basic requirements of the humanitarian crisis in Syria in the middle of the affected communities caused by the conflict the basic principles of BO’s activities are to enhance the basic living standards of the affected population by delivering humanitarian aid based on the needs.

Purpose of position

The WASH, SNFI & CCCM Programmes Coordinator leads on all the programmatic and operational aspects of projects in the department. He/she will oversee effective management and relationships with relevant internal and external stakeholders, oversee the interventions throughout the project cycle, including budget oversight (expenditure planning and expenditure monitoring together with the Programmes Manager and Head of Programmes, lead in preparing and developing high-quality program plans, including Monitoring, Evaluation, Accountability, and Learning (MEAL) and procurement plans, progress and donor reports, ensure appropriate monitoring and project quality, and enhance internal and external learning and representation.

Job Duties and Responsibilities:

Programme Management and Development

• Develop periodic strategies, SoPs, Technical forms/check lists for the sectors / department in line with Bahar’s strategic priorities.
• Construct Concept Note/proposal in coordination with HR, MEAL, Supply Chain and Finance Dept. as per donor guidelines.
• For large funding opportunities, support the Head of Programmes in the development and production of new concepts and proposals.
• Ensure consistent coordination between the WASH_SNFI_CCCM department and other support/operations departments including the liaison team to ensure quality and timely implementation of the projects’ activities.
• Ensure applying and maintaining an integrated approach between the previous sectors/sub-sectors and with the other departments / sectors to provide comprehensive and cost-efficient and holistic assistance to the affected population.
• Oversee the overall implementation of the designated projects in accordance with the project proposals / contract, while ensuring objectives are met within the required time frame and budget.
• Follow up with MEAL Dept. to ensure that regular monitoring and evaluation assessments against project objectives are conducted and complaints are responded to in timely manner.
• Modify the implementation plan of the project as required and shared it with focal point & stakeholders (if needed) Including Kick Off meeting, regular follow up meeting),
• Set periodic meetings with other departments to discuss the progress of the projects and find solutions for any existed and potential barriers and challenges.
• Ensure designated projects are implemented in line with donor proposals and requirements and in accordance with Bahar, donor, country, and international standards.
• Promote the use of operating procedures, ensuring that all standardized formats are used, and guidelines followed.
• Regularly assess and provide feedback and recommendations on the quality of the programmes and interventions during and after the implementation period.

Representation

• Develop and maintain relationships with relevant stakeholders (e.g., local authorities, donors, UN agencies and other NGOs) and represent Bahar at relevant meetings (e.g., technical working groups, cluster meetings, workshops etc.) in order to facilitate and ensure cooperation and partnerships. This could include delivering presentation to different stake holders to show the capacity of Bahar, and explore expansion or new partnerships in NWS & NES.

HQ and Field Team

• Provide technical support to Relief project team at HQ and at field level
• Liaise between Turkey and Syria teams.
• Supervise and manage the field teams related directly to the project.
• Ensure department staff have job descriptions and up to date performance management plans to maximize efficiency and effectiveness in job performance.
• Act as the “Greening“ Focal Point at HQ level and ensure that it is mainstreamed across the sectors/departments.

Programme Management and Development

• Develop periodic strategies, SoPs, Technical forms/check lists for the sectors / department in line with Bahar’s strategic priorities.
• Construct Concept Note/proposal in coordination with HR, MEAL, Supply Chain and Finance Dept. as per donor guidelines.
• For large funding opportunities, support the Head of Programmes in the development and production of new concepts and proposals.
• Ensure consistent coordination between the WASH_SNFI_CCCM department and other support/operations departments including the liaison team to ensure quality and timely implementation of the projects’ activities.
• Ensure applying and maintaining an integrated approach between the previous sectors/sub-sectors and with the other departments / sectors to provide comprehensive and cost-efficient and holistic assistance to the affected population.
• Oversee the overall implementation of the designated projects in accordance with the project proposals / contract, while ensuring objectives are met within the required time frame and budget.
• Follow up with MEAL Dept. to ensure that regular monitoring and evaluation assessments against project objectives are conducted and complaints are responded to in timely manner.
• Modify the implementation plan of the project as required and shared it with focal point & stakeholders (if needed) Including Kick Off meeting, regular follow up meeting),
• Set periodic meetings with other departments to discuss the progress of the projects and find solutions for any existed and potential barriers and challenges.
• Ensure designated projects are implemented in line with donor proposals and requirements and in accordance with Bahar, donor, country, and international standards.
• Promote the use of operating procedures, ensuring that all standardized formats are used, and guidelines followed.
• Regularly assess and provide feedback and recommendations on the quality of the programmes and interventions during and after the implementation period.

Representation

• Develop and maintain relationships with relevant stakeholders (e.g., local authorities, donors, UN agencies and other NGOs) and represent Bahar at relevant meetings (e.g., technical working groups, cluster meetings, workshops etc.) in order to facilitate and ensure cooperation and partnerships. This could include delivering presentation to different stake holders to show the capacity of Bahar, and explore expansion or new partnerships in NWS & NES.

HQ and Field Team

• Provide technical support to Relief project team at HQ and at field level
• Liaise between Turkey and Syria teams.
• Supervise and manage the field teams related directly to the project.
• Ensure department staff have job descriptions and up to date performance management plans to maximize efficiency and effectiveness in job performance.
• Act as the “Greening“ Focal Point at HQ level and ensure that it is mainstreamed across the sectors/departments.

Reporting

• Receive project implementation and progress reports from related Field Project Manager, revise and submit them to the Programmes Manager
• Receive and revise weekly and monthly reports from related project officers and assistants at HQ, and help improve the quality of the reporting draft
• Receive and revise Finance/M&E reports and act according to their recommendations.
• Prepare and submit periodic reports of project progress to donors.
• Prepare and send weekly/monthly reports of project progress to Programmes Manager for the final review before sharing it with donor/partner.
• Ensure complete, timely & quality reporting of activities to donors and Programmes Manager.

Capacity Building

• Determine any specific need of capacity building related to the position and inform the Programmes Manager.
• Provide related training to field/HQ team (the method is discussed with the Programmes Manager and HR.
• Attend related trainings held by donors, other NGOs, partners etc. as nominated by Programmes Manager.
• Deliver training to the field teams remotely and face to face.

Adherence

• Reflect the vision and values of Bahar with team members, local staff, beneficiaries, and external contacts.
• Adhere to all HR policies as per HR manual and code of policy including the 4 Humanitarian Principles, Joint Operation Procedures, “Do No Harm” Principles and data protection.
• Ensure full completion of any other work and tasks requested by line manager and/or Country Director.
• Flag any potential risk on Bahar reputation, underspending & overspending to the Programmes Manager.

Academic Qualification/s and Professional Experience:

• Holder of Bachelor degree in related sector.
• More than three years experience in NGOs.
• English and Arabic language proficiency: very good (writing, reading, and speaking).
• MS Office suit proficiency: very good.
• Demonstrated ability to train and improve capacity building of other staff.
• Ability to transfer gained skills to other staff.
• Ability to work in a multi-cultural and multi-ethnic environment with respect for diversity.
• Empathy with organizational vision, mission, goals, and objectives; commitment to humanitarian principles and actions.
• Ability to prioritize tasks.
• Strong attention to details and high level of organization.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to work under pressure.
• Effective leadership and planning and excellent dispute resolution skills.

Safeguarding & Ethics:

Bahar is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants, or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Bahar Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.