Whole of Syria: PPP Communication Officer – Amman, Jordan

  • Contract
  • Amman Jordan
  • TBD USD / Year
  • Salary: TBD


Fixed-term | Until April 30th 2023 | ASAP


Created in 1993, ACTED is an international non-governmental organization pursuing a dual mandate of emergency response and development interventions in 40 of some of the world’s most vulnerable countries affected by conflicts, disasters or socio-economic hardship. With a team of 7,000 national staff and 400 international staff, ACTED implements 500 projects a year to support more than 20 million beneficiaries, notably in hard-to-reach areas.

ACTED goes to the last mile through programs and approaches that look beyond the immediate emergency towards opportunities for longer term livelihood reconstruction and sustainable development. Guided by the motto “Think Local, Act Global” and its 3Zero –Zero Exclusion, Zero Carbon, and Zero Poverty – strategy, ACTED puts local territories at the centre and provides a tailored support to local needs.


Since 2012, ACTED has been implementing projects with vulnerable communities in Syria with a two-fold approach: ACTED provides life-saving support to vulnerable displaced persons, returnees, and host communities across Syria, through multi-sectorial rapid emergency services, and implements a wide range of resilience building interventions. Thus, ACTED has been able to strengthen its links with Syrian local communities and to develop an in-depth knowledge of local dynamics. A team of 900+ is currently working in Syria.

You will be in charge of

The PPP Communications Officer is charged with two broad roles within ACTED’s contribution to the PPP.

As part of a Pilot Programmatic Partnership (PPP) funded by ECHO, ACTED will support crisis-wide multi-sectorial prioritization and response by humanitarian actors, and meet the immediate needs of vulnerable forcibly displaced populations both in and out-of-camp in 9 target countries (Burkina Faso, Iraq, Syria, Democratic Republic of Congo, Somalia, South Sudan, CAR, Uganda and Nigeria).

The PPP Communication Officer is responsible for the planning and implementation of communication activities in line with contractual obligations, budget line, project planning and ACTED’s global communication processes and procedures. Working closely with the PPP Project Coordination, the communication focal points in PPP target countries, and the Communication Department in ACTED’s HQ in Paris, the PPP Communication Officer is responsible for designing, organizing, and streamlining communication activities across PPP countries. He or she ensures the planning, coordination and implementation of activities as per contractual obligations.

Planning and Management of all Communications Activities (50%): In liaison with communication focal points within the nine countries of intervention and ACTED’s HQ Communications Department (based in Paris), the PPP communication officer will support ACTED’s country teams in the planning and management (including logistical) of all visits from media and communications professionals to ensure all objectives, key messaging and outputs are respected in line with the contractual obligations.

Collection, Production and Dissemination of Communications Content (50%): In addition to his or her management duties, the officer plays a practical role in the collection of ‘raw’ communications content (images, video footage, beneficiary stories etc), both personally and through coordination with ACTED’s field staff. He or she will also oversee the development, animation, and dissemination of communication tools, information supports and external and internal visibility operations of ACTED based on both ongoing liaisons with staff in the target countries, as well as through his or her own visits to these regions

Expected skills and qualifications

  • Master degree in communication/marketing;
  • At least 1-2 years of professional experience in humanitarian and/or development organisations or EU institutions. Professional experience with EU donors is an asset;
  • Campaign/project management, planning and budgeting skills; such experience at international level is an asset;
  • Experience in the field of press relations;
  • Experience of community/audience management;
  • Excellent interpersonal and writing skills;
  • Skills in coordination/liaison;
  • Excellent organizational and communication skills with staff and communities;
  • Synthesis, multitasking and priority management skills;
  • Adaptability, autonomy, flexibility, dynamism, reactivity and proactivity is essential, as well as the ability to plan, take initiative and work independently and under pressure;
  • Knowledge of the region and/or PPP target countries is an asset.
  • Fluency is in French is a plus


  • Salary between 1500 and 1700€ monthly (before income tax), depending on the level of education, security level, etc as well as a monthly living allowance of $300
  • Accommodation and food provided in ACTED guesthouse
  • Pension, health insurance, life insurance and repatriation assistance (& unemployment insurance for EU citizens)
  • Flight tickets every 6 months & visa fees covered
  • Contribution to the luggage transportation: up to 100 kgs, depending on the length of the contract
  • Annual leave of 25 to 43 days per year
  • One week pre-departure training in ACTED HQ, including a 3-days in situ security training
  • Tax advice (free 30-minute call with a tax consultant)
  • Psychological assistance

How to apply

Please send your application (CV and letter of motivation) by email ([email protected]), including the reference: COMO PPP/WOS

Please note that ACTED will never charge a fee for the recruitment process.