Billing Assistant

CTG Overview

• CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
• CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
• Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
• Visit www.ctg.org to find out more

Overview of Position

• CTG is looking for qualified staff as per TOR below

Role Objectives

• Ensure accurate & timely processing of the mission’s telephone bills for the desk phones, cell phones & satellite phones.
• Review invoices & approve for payment.
• Control & follow up on all vendor payment requests to the finance section.
• Provide reports on all pending & processed invoice transactions & on the cost trends & variations on the billing of all services being utilized.
• Manage the status of accounts & balances & identify inconsistencies.
• Provide estimating future projections based on historical use in the budget.
• Liaises with the finance section to recover all telephone costs for private use.
• Ensure all clients remain informed on their outstanding debts & deadlines.
• Address complaints & queries on any anomalies in billing.
• Issue & receive SIM cards.
• Update the user records in the telephone billing database.
• Liaise with telecom companies for the issuance or replacement of SIM Cards.
• Provide advice & guidance to staff on all matters related to telephone services.

Project Reporting

• Reports to the line manager

Key Competencies

• High School Diploma / Associate’s Degree or relevant certification is a plus.
• Minimal 5 year experience in administrative support.
• Experience in accounting, budgeting & preparing reports.
• Knowledge of office management systems & procedures.
• Proficiency in MS Office, particularly Excel.
• A high degree of attention to detail & trustworthiness.
• Ability to provide a professional interface with the user community.
• Good interpersonal skills.

Team Management

• This role has no team management responsibility

Further Information

• Qualified female candidate is encourage to apply