ACCOUNT COORDINATOR, CORPORATE PARTNERSHIPS

Responsibilities:

1. Internal Cross-Functional Account Coordination

• Coordinate internal resources and teams to complete contract deliverables and external facing communications.
• Ensure all internal partners (marketing, evaluation, programs, etc.) are clear on deliverables and acknowledged for their contribution.
• Ensure all country offices involved in partnership are clear on deliverables and acknowledged for their contribution.
• Coordinate and monitor reporting timelines; effectively communicating project needs, deadlines, and related information as required.
• Ensure that Salesforce records of partner accounts are kept current.
• Serve as a contact for any account issues not related to finances and be accountable for resolution.
• Participate in program related meetings (i.e., team meetings, donor check-ins, donor quarterly/yearly calls).
• Assist with meeting coordination and scheduling; meeting minutes and tracking action items.
• Provide exceptional customer service to coworkers by promptly responding to requests and adhering to deadlines as appropriate.

2. Partnership Planning & Reporting

• Maintain and track program reporting calendar.
• Support annual partnership plan creation, including contract deliverables, project timeline, marketing/events calendar, country office integration, and proposed metrics.
• Work with country offices to generate inspirational content and stories that reflect the impact of the programs and deliver to partners in a format that meets their needs.
• Conduct ongoing analysis and track performance of partner initiatives.
• Support quarterly account review sessions to ensure deliverables are being met.
• Coordinate the development of formal performance reports for the partner account at least annually, partnering with the Grants Coordinator on financial performance.
• Develop compelling presentations (likely in PowerPoint) that can be used to track and report on deliverables.
• Prepare narrative and quantitative reports and collaborates with key stakeholders to ensure documentation is complete, accurate and on-time.
• Prepare and submit donor invoices in a timely manner.
• Prepare and submit donor payments for internal processing in a timely manner.

3. Support Partnership Expansion & Future Growth

• Look for opportunities to maximize benefit to partner’s brand, consumers, and employees in order to expand partnerships.
• Develop compelling presentations (likely powerpoint) to aide in the pitching of new opportunities or partnership renewal.
• Support Director of Development and other team members in CARE’s Hunger Crisis Campaign as needed.

Qualifications:

• Marketing, Non-profit Management, or a related field.
• 2 -3 years of progressive experience in development and/or amin/operations.
• Ability to work in a fast-paced, dynamic environment.
• Flexibility and adaptability in changing situations.
• Strong ability to multi-task and prioritize requests.
• Experience in project management.
• Experience coordinating internal teams and working in a matrixed environment to achieve goals.