Care Manager Assistant – OAPS

Full-time

Description

Company name: Philadelphia Corporation for Aging

Title of position: CARE MANAGER ASSISTANT – Older Adult Protective Services – OAPS

Position type: Full Time

Pay range: $37,961.70 -$43,945.41 varies with experience.

Location: PCA Main Building

THE ORGANIZATION

A private nonprofit organization founded in 1973, Philadelphia Corporation for Aging (PCA) is a large agency that is part of the Area Agency on Aging (AAA) nationwide network. Founded as a result of the federal Older Americans Act, the AAAs are mandated to “facilitate the area-wide development and implementation of a comprehensive, coordinated system for providing long-term care in home and community-based settings, in a manner responsive to the needs and preferences of older individuals and their family caregivers.” PCA carries out this mission through advocacy, stewardship of public funding, planning, development and administration of programs, and service coordination.

The mission of PCA is to improve the quality of life for older Philadelphians and those with disabilities and assist them in achieving the greatest possible levels of health, independence, and productivity.

Benefits

• Medical, prescription drug, vision, and dental coverage
• Flexible spending plan (health and dependent care)
• EAP, life insurance, short- and long-term disability insurance
• Pre-tax commuting, and parking benefits
• 403(b) retirement plan with employer contributions and optional employee pre-tax contributions.
• Annual paid time off includes 13 holidays, 10 sick days, 2 personal days, and vacation depending on tenure. (Note: vacation and personal days are front loaded and are pro-rated if date of hire is not January 1st; sick days are accrued based on hours worked).

Requirements

Description of Role: Under the supervision of the Protective Services Intake Supervisor, the Protective Services Care Manager Assistant is responsible to assist OAPS Investigators with caseload needs. In addition, the Care Manager Assistant is responsible for backing up the Representative Payee consumers.

Required Education and Experience: Associates degree (A.A.S.) preferably in Gerontology or related field and 1 year or more of agency-based fieldwork experience. Two years of college education plus 2 years social work experience may be substituted for degree.

Job Responsibilities

• Assists the investigator with any caseload needs and activities necessary for their consumers.
• Documents all case activity in accordance with State of Pennsylvania’s regulations, agency policies and best practice.
• Alerts responsible staff of changes in client’s situation and possible need for revision of care plan.
• Upon supervisory request, participates in “buddy system” visitation with OAPS staff.
• Participates in on-going problem-solving, program evaluation and development with all staff.
• Participates in orientation and training, in-service training and attends regular staff meetings.
• Backs up the Representative Payee Case Manager as necessary to assist with bill payment, personal needs allowance disbursements and applications for entitlements.
• Uses regular conferences with supervisor to evaluate work, improve job performance and enhance professional growth.
• Assists in the management of the guardianship caseload as requested by the case manager or supervisor.
• Maintains and shops for client supply room.
• Performs other related duties as assigned.

Professional Characteristics

• Extremely well organized with a high energy level.
• Well-developed interpersonal and communication skills.
• Ability to quickly acquire need knowledge and manage a high volume of clientele and paperwork with attention to detail and productivity.
• Ability to deal well with people of varying backgrounds and professions.
• High level of flexibility.
• Ability to problem-solve.
• Sense of professional ethics.

Additional Requirements

• Pre-employment physical
• Drug testing