Career Development Coordinator

Job Overview:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 30 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. The IRC New York’s Economic Empowerment Department provides employment and career assistance to approximately 500 refugees, asylees and other immigrants each year. Through a variety of services including Early Employment, Career Development, Food and Agriculture, and Financial Capabilities programs, the IRC supports refugee, asylee and immigrant clients to gain employment and career advancement opportunities in the New York City area.

Under the supervision of the Economic Empowerment Manager, the Career Development Coordinator supervises the development and implementation of career pathways programming including direct service provision, data management and case file documentation for clients interested in advancing career opportunities and developing industry specific and transferable employment skills. The coordinator will ensure IRC achieves program targets relating to enrollment, economic empowerment outcomes and connection to community benefits and resources.

Major Responsibilities:

• Design, implement, and provide monitoring and evaluation oversight for career and industry specific programming;
• Explore new career pathways and industries based on client interest and employment opportunities;
• Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments
• Supervise a team providing career support services to clients enrolled in career programs;
• Support grant writing, reports, budget management, media and volunteer engagement opportunities specific to career programs;
• Carry a caseload of 30+ clients enrolled in career programs each year;
• Provide in-classroom career pathways instruction, one-on-one career coaching, and continuing professional development opportunities including enrollment in advanced trainings;
• Develop and refine standardized intake, assessment, and program delivery tools and systems across career development programming
• Assist with development of advanced work readiness and bridge programming as necessary for client success in advanced training programs
• Participate in IRC network-wide initiatives to understand and share best-practices relating to career pathways programming;
• Support Economic Empowerment team activities and participate in program development and design for career programming;
• Monitor intake and enrollment trends, quality of service provision and timeliness and accuracy of case file documentation;
• Participate in program meetings, staff development activities, and other duties as assigned

Partnership Building

• Build and maintain partnerships with community-based organizations, career service providers, and small business and corporate entities for advanced career opportunities;
• Assist clients and employers as necessary with post-placement issues and continuing employment needs;
• Coordinate corporate and employer engagement opportunities and events.

Job Requirements:

Work Experience:

• Undergraduate degree is required, preferably in social work, social sciences, or related field; advanced degree preferred
• At least two years of related professional experience in workforce development
• Experience in developing curriculum and instructing coursework for English Language Learners
• Experience in a non-profit setting and prior experience working in employment services a plus
• Experience working in a culturally diverse setting with diverse client base
• Knowledge of career pathways and industry certification requirements a plus

Demonstrated Skills and Competencies:

• Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

• Excellent verbal and written communication skills and an overall ability to be clear and concise in all communications

• Exceptional organizational skills with proven attention to detail.

• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.

• Demonstrated success working and communicating effectively in a multi-cultural environment.

• Proven ability to contribute both independently and as a key team member.

• Proficient in Microsoft Office applications (Word, Excel, Outlook)

• Ability to travel regularly throughout New York City

Language Skills:

• Fluent in English, both spoken and written preferred; bilingual ability preferred, preferably in Russian, Ukrainian, Spanish, French, Arabic, Dari/Farsi and/or Pashto.

Preferred experience & skills:

• Ability to work both independently and in a dynamic, cross-functional team structure
• Demonstrated ability to work effectively with stakeholders at all levels
• Ability to manage and work through change in a proactive and positive manner.

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*Working Environment:***Standard office work environment, along with some field work, including local travel to employers, client homes and other community-based partners.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.