Cash & Voucher Assistance Roving Surge Advisor

American Red Cross

The American Red Cross International Services Department (ISD) seeks to prevent and alleviate human suffering around the world by responding to disasters, building safer, more resilient communities, and educating future humanitarians. The American Red Cross continues to deepen and expand its international programming while also working to strengthen the global Red Cross Red Crescent Network to deliver critical assistance to some of the most vulnerable communities in the world.

The American Red Cross seeks an experienced and highly motivated Cash and Voucher Assistance (CVA) Roving Surge Delegate to provide technical support and guidance to American Red Cross-funded CVA programs within the International Federation of Red Cross/Red Crescent (IFRC) operation in Ukraine and impacted countries. Specifically, this position should have the capacity to deploy at relatively short notice for up to 3-months, provide immediate CVA technical support to the global Red Cross and Red Crescent network response, and deliver regular operational updates to the American Red Cross.

The CVA Roving Surge Delegate will work closely with International Federation of Red Cross/Red Crescent (IFRC), International Committee of the Red Cross (ICRC) colleagues, Red Cross, and Red Crescent (RCRC) National Societies and other relevant stakeholders, to advance the ongoing implementation of timely and accountable Cash and Voucher Assistance.

This position is home based and includes up to 75% travel. The position reports to the R&R team’s Cash & Relief lead and works collaboratively with various ISD and domestic colleagues of the American Red Cross.

This is a full-time position for a minimum of 365 days with the possibility of extension based on funding.


  • Establish a strong working relationship with key CVA stakeholders across the Red Cross and Red Crescent Movement (RCRCM) network who are assisting the implementation of CVA in Ukraine and impacted countries.

  • Provide technical support and guidance to RCRC Movement colleagues in the planning and implementation of CVA activities including targeting, recipient registration, distribution, encashment and monitoring.

  • Critically evaluate the implementation of CVA components (in relational to scalability, timeliness, and accountability), and assess potential challenges or threats to successful implementation. As needed advocate for the necessary resources (within AmCross or the RCRCM network) to support the successful implementation of CVA activities.

  • Ensure a strong approach to recipient data management including data protection and the execution of appropriate and effective community engagement and accountability strategies.

  • Monitor program progress and potential changes to the operational context and assess possible risks.

  • Support coordination efforts within the Red Cross and Red Crescent Movement as well as with external humanitarian partners.

  • In close coordination with RCRC Movement colleagues, provide CVA capacity building support (including training design, delivery and facilitation) to ensure transfer of knowledge to host national societies and their branches.

  • As requested, assist with management, reporting, program re-design, and proposal development.

  • Additional duties as assigned in support of American Red Cross global CVA strategy and RCRCM operation in Ukraine and impacted countries.



  • [Required] Bachelor’s degree in humanitarian action, international studies, business management, public administration, or relevant field of study.
  • [Preferred] Masters in humanitarian action, international studies, business management, public administration, or relevant field preferred.


  • [Required] 5-7 years of relevant working experience in disaster response and/or the design, implementation, and monitoring of humanitarian assistance programs.
  • [Required] Demonstrated technical knowledge and operational experience CVA.
  • [Required] Proven management ability to assess, plan, manage, implement, direct, and monitor multi-faceted projects or programs, managing resources to achieve operational delivery.
  • [Preferred] Red Cross experience strongly preferred especially experience in working with a National Society or working within the International Federation of the Red Cross and Red Crescent Societies.

Skills and Abilities:

  • [Required] Fluency in spoken and written English.

  • [Required] Excellent verbal and written skills, and effective interpersonal skills.

  • [Required] Must display flexibility, adaptability, initiative, results oriented behavior.

  • [Required] Ability to work under pressure.

  • [Required] Strong project management skills and proven track record of keeping projects on time, scope, and budget.

  • [Required] Excellent computer skills with MS Office software, including Word, Excel, PowerPoint, and Outlook.

  • [Preferred] Working proficiency in spoken and written Spanish, French or Arabic

  • [Preferred] Understanding and appreciation of Information Management (IM) and the role it plays in supporting quality and accountable humanitarian assistance.

  • [Preferred] Comfort engaging with a variety of communication and project management platforms (e.g., Zoom, Click Up, Slack, Trello, MSTeams, among others).


  • Up to 75% travel may be required.

The salary range for this position is: $75,000 – $85,000

Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based upon your location.

The American Red Cross is a diverse nonprofit organization that creates a culture of collaboration and team spirit. We offer our employee’s a competitive salary, wide range of generous benefits including health, dental, vision, life and disability insurance; flexible spending accounts; 401K retirement plan with match; paid time off, holidays and floating holidays. Also, we encourage professional development and provide growth opportunities. To be considered for this position, please visit to apply.

How to apply—Voucher-Assistance–CVA–Roving-Surge-Delegate—Work-from-home_RC57180