ACTED is a French humanitarian NGO, founded in 1993, which supports vulnerable populations, affected by humanitarian crises worldwide. ACTED provides continued support to vulnerable communities by ensuring the sustainability of post-crisis interventions and engaging long-term challenges facing our target populations, in order to break the poverty cycle, foster development and reduce vulnerability to disasters. Their interventions seek to cover the multiple aspects of humanitarian and development crises through a multidisciplinary approach which is both global and local, and adapted to each context.

ACTED is looking for professionally confident, self-motivated, experienced and committed team player to fill the CCCM DatabaseOfficer position in Kismayo Jubaland Region.

Position Profile:

This Database Officer position will be reporting directly to the Deputy project manager. This person should manage the beneficiaries’ database/ACTED CCCM Database in the state and act as focal point for ACTED project data, and provide data/information of ACTED ongoing and closed projects to project team, AME department and Coordination on timely manner.

Duties and Responsibilities:

Data quality and management

  • Support SMC teams’ day-to-day management of data and processes, ensuring consistency and quality of data from regular information collection (e.g. partner reporting, service mapping, 4Ws, service indicator monitoring/site monitoring, CRM);
  • Compile data received from field teams, conducting data cleaning as necessary;
  • Update and maintain databases;
  • Collaborate with Information Management Officer and field teams to design and improve tools and processes for regular and periodic IM activities, as needed;
  • Assist Building tools data tools, or on paper forms, as required.

Analysis, reporting, and communication

  • Conduct analysis on data as needed, and work with Information Management Officer and SMC field teams to ensure information is used inform programming
  • Produce regular outputs and reports for programs teams and submit regular reporting to the CCCM Manager
  • Support the Information Management Officer to design and produce products for internal and external use
  • Ensure mechanisms are in place for information flow back to residents of the sites (e.g. through accessible information products, verbal communication from SMC teams);
  • Ensure regular and consistent data flow from field to the Programs teams

Accountability and IM support

  • Ensure Complaints and Response Mechanism (CRM) databases are regularly updated by field teams, conduct cleaning and analysis of databases as needed, ensure targets for CRM response time are tracked
  • Work closely with AMEU Department on the CRM, to ensure the mechanism for case transferal between Programs and AMEU is functional and confidentiality is respected
  • Collaborate with AMEU Department on assessment or monitoring exercises, as needed
  • Provide support to ACTED CCCM/WASH and Shelter/Infrastructure teams working in the IDP sites alongside the SMC teams, as necessary.

Quality & capacity-building

  • Conduct capacity-building of SMC teams in data collection and data management, as needed
  • Ensure data confidentiality protocols are in place, and all staff are trained
  • Ensure collection of sex and age disaggregated data
  • Organize translation of information by SMC teams, or conduct translation, as needed
  • Any additional task as requested


  • Provide timely reports on the field trips, monitoring visits and assessments to the CCCM Manager
  • Compile weekly, monthly and other ACTED substantial reports as may be required; including donor reports.

Job Requirement (Qualification and Experience)

  • University degree in a relevant subject is preferred
  • At least 4 years’ experience in an information management role
  • At least 3 years’ experience in an NGO is preferred
  • Proficient in use of ODK/Kobo for mobile data collection
  • Excellent IM software skills, including Microsoft Excel
  • Experience in GIS is beneficial
  • Excellent team-working and communication skills
  • Excellent written and oral English and Arabic skills
  • Good capacity to plan, prioritize, and multi-task
  • Knowledge of multi-sectoral humanitarian response, including SMC, Protection, WASH, Shelter, and emergency distribution is beneficial.

Technical Skills

  • Project Management
  • Knowledge on Wash Programming
  • Knowledge in Budget Management
  • Transparency and accountability
  • Planning and organizing
  • Operationalizing
  • Effective communication
  • Report Writing

How to apply

Qualified Somali Nationals with the required skills are invited to submit their applications accompanied by detailed curriculum vitae and cover letter as a single document i.e. with the cover letter being on the first page and the CV starting on the second page, detailing three work related referees and contacts to [email protected] and received on or before 5.00PM on 6th September 2022 with the subject line“CCCM DATABASE OFFICER

Please do not attach any other documents while sending your applications, if required they will be requested at a later stage. (Please note that the applications will be reviewed on a rolling basis and may be closed before the last day)

Please note that only the shortlisted candidates will be contacted.

ACTED will at no stage of recruitment process request candidate to make payments of any kind. Further, ACTED has not retained any agent in connection with recruitments.

ACTED is committed to protecting beneficiaries within our programmes from exploitation and abuse and any kind of misconduct. ACTED has specific policies, including PSEA and Child Protection, which outlines the expected behavior and the responsibility of all staff, beneficiaries, consultants and other stakeholders and has zero tolerance towards misconducts. Any candidate offered a job with ACTED will be expected to sign ACTED’s organizational Policies and Code of Conduct as an annex to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

ACTED is an Equal Opportunity Employer.

Closing date: 9/6/2022