Emergency Roster – Emergency Response Director

  • Contract
  • Remote
  • TBD USD / Year
  • Salary: TBD


POSITION SUMMARY: The HIAS emergency response roster upholds our mission to support refugees and displaced populations in times of crisis. We are seeking passionate humanitarian professionals to join our initiative to help serve and respond to humanitarian emergencies.

HIAS seeks an Emergency Program Manager to join its global external surge roster. HIAS established its emergency roster to access a pool of experienced and qualified candidates with a demonstrated background in emergency response and complex humanitarian programming.

The Emergency Program Manager will report to the Emergency Response Director on the ground; or, in situations in which there is no Emergency Response Director but there is an existing HIAS Country Office, the Emergency Program Manager will report to the HIAS Country Director (or his/her designated Manager). The Emergency Program Manager will also work closely with the HQ-based Emergency Department and may be requested to also liaise with other HIAS departments or divisions.

Upon emergency deployment, the Emergency Program Manager is responsible for anticipating, planning for and implementing the needs of the deployed programmatic and technical teams. S/he will serve in a direct implementation role and will conduct program evaluations and technical needs assessments. The Emergency Program Manager will directly manage the technical coordinators, including but not limited to those of MHPSS, GBV, Economic Inclusion, and Legal Assistance. S/he will report to the Emergency Response Director and will collaborate closely on programmatic budgeting and the emergency response strategy. S/he will be required to build strong relationships with local leaders, national authorities, and relevant organizations in context.

In order to join HIAS’ emergency roster, candidates will need to apply as instructed through the website. All roster members will be requested to keep HIAS updated as to their interest and availability to be deployed and/or remotely support on emergency responses. If/when opportunities arise that meet a roster member’s skill set, they will be contacted and will go through an expedited selection and contracting process, including salary agreement based on the role and location of the roster surge support placement. While on the roster and not working/deployed, roster members will not receive compensation or benefits of any kind but may potentially have access to trainings.


• Oversee and manage all elements of programs including the Technical Coordinators of MHPSS, GBV, Economic Inclusion, and Legal Assistance. • Directly implement needs of all programmatic and technical sectors, collaborating appropriately and reporting to the Emergency Response Director and/or Country Director. • Demonstrate strong leadership and data-driven decision making in coordinating the different and conflicting needs of programmatic and technical personnel. • Conduct regular program evaluation and technical needs assessments. • Build strong relationships with local leaders, national authorities, and relevant organizations based in emergency context and/or globally. • Help monitor and administer all pieces related to programmatic budgeting. • Contribute as needed to the Emergency Response Strategy as written by the Emergency Response Director and/or Country Director, coordinating appropriately with subordinates.

QUALIFICATIONS & REQUIREMENTS: • Bachelor’s Degree in a related field required; Master’s Degree preferred. • Minimum of five years working in emergency/humanitarian response, preferably in field-based, complex emergency contexts with a humanitarian organization. • Dynamic individual with a proven ability to achieve results in a demanding, fast-paced, and often insecure environment. • Demonstrated ability to work well in diverse and cross-cultural teams to achieve common objectives; able to rapidly adapt to new countries/contexts. • Demonstrated experience in data-driven decision making and strong leadership skills. • Willingness to work in emergency contexts that may limit or restrict movements within or outside of country/context during deployment. • Willingness to relocate for at minimum three months with a minimum of 72 hours’ notice. • Fluency in English both verbal and written require, additional language skills in French, Spanish, Arabic preferred. • Completion of Hostile Environment Awareness Training (HEAT) within the past three years preferred; will be provided by HIAS if none.

DISCLAIMER: This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

SAMPLE HIRING PROCESS: We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application! Step 2: Phone screen with a Human Resources staff person. Step 3: Interview with the hiring manager. Step 4: Interview with a panel of HIAS employees. Step 5: Reference check. Step 6: Offer and background check. Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US: Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION: HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION: Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES: Welcome • Acogimiento • Hospitalité We Welcome the Stranger

Justice • Justicia • Justice We Pursue Justice

Empathy •