HR Generalist

About Us

GOAL has responded to the world’s major humanitarian crises since its founding in 1977, working with vulnerable communities in 15 countries across the globe with a dedicated team of 3,500 personnel. While GOAL continues to be an agile first-responder to humanitarian crises, it is also committed to working with vulnerable communities to help them survive crises and support them on the road to recovery.

GOAL’s purpose is to save lives and empower communities to develop resilience and greater control over their lives and livelihoods. GOAL aims to increase the resilient wellbeing of the world’s poorest people and focuses on those who are excluded or marginalised, particularly those who are vulnerable due to socio-economic status, gender or age.

Job Purpose

GOAL is seeking a dynamic and experienced HR Generalist with a strong background in international human resources to join our HQ HR team (Our HQ is in Dublin, Ireland but this role will be based remotely from UK). The role will provide comprehensive HR support to HQ/UK and our country programme teams (there will be some occasional travel to Dublin and Goals’ country of operations)

The successful candidate will have a track record of managing HR functions both in the UK and overseas, a proactive individual who can navigate diverse cultural environments, ensuring compliance with local labour laws and best practices while fostering a cohesive and inclusive global workforce.

You will have proven experience in the management of employee relations throughout the employee lifecycle, an excellent knowledge of UK employment law; disciplinary and grievance processes; HR compliance management, and HRIS management. You will be able to create strong working relationships with senior stakeholders and provide consistently sound HR advice.

This is a great opportunity to join a dynamic HR team supporting GOAL’s international humanitarian programmes across the globe. GOAL offers a competitive salary; professional development opportunities

Key Areas of Responsibility:

HR Generalist Functions:

• Provide day-to-day HR support across all aspects of the employee lifecycle, including recruitment, onboarding, performance management, employee relations, and offboarding.
• Maintain and update HR policies, procedures and employee handbooks, ensuring compliance with UK employment laws and best practices. .
• Support managers in performance management and development review processes
• Provide a dedicated and effective HR advisory service to employees and managers that covers absence and health issues, conduct and capability, grievances, organisational change, and all other employee-relations matters.
• Manage investigations of complaints as well as hearing grievances and implementing disciplinary procedures when required
• Support the implementation and management of employee rewards frameworks (UK)
• Work with Talent Acquisition Manager in the recruitment and onboarding process of new talent based in the UK.
• Manage daily HR queries from staff and management in the UK and country portfolio.
• Manage HR administrative & transactional work processes; contracts, probation extensions, sickness absence, and maternity/paternity matters
• Support the Head of HR Operations driving continuous improvement in the team and in service delivery.

International HR support

• Serve as the primary HR contact for allocated country programmes, providing guidance on HR policies and practices.
• Coordinate with local HR teams to ensure alignment of global HR strategies with local practices, ensuring legal compliance and cultural sensitivity.
• Support the recruitment and onboarding process for international hires.
• Manage expatriate assignments, including relocation, visa processes and mandatory trainings.
• Collaborate with in-country leadership implement and monitor HR initiatives that support talent development, retention and organisational growth (GWG)

Global HR Compliance & Reporting

• Ensure all HR activities comply with local and international labour laws and regulations
• Monitor and report on key HR metrics, providing insights and recommendations to management
• Work with the Global Head of Talent, Learning and Inclusion on the development and implementation of HR initiatives that promote diversity, equity and inclusion across all locations.
• Manage allocated international HR projects

Skills & Qualifications:

• Relevant qualification in Human Resources Management and CIPD qualified (or part-qualified)
• Proven experience (min 5 years) in similar HR Generalist role.
• Experience of working in an international NGO including and understanding of differences in HR practice in the international context.
• Experience of working with international country offices and overseas employment laws
• Experience in the operations of a HR Information System
• Excellent knowledge of contemporary Human Resources practices and employment legislation.
• Proven experience of working on complex employee relations matters
• Have excellent administrative, organisational and numeric skills including competency in MS Office and IT systems.
• Have excellent interpersonal skills with an ability to communicate clearly and confidently on HR matters to a range of stakeholders
• Ability to maintain a high level of confidentiality in handling personal, sensitive information
• Client centric with a high level of attention to detail.
• Mange workload in a remote work arrangement. Able to maintain operational consistency with other team members and actively keep management informed.
• Fluency in English language, other specific languages (French, Arabic, Spanish) is a plus.

We strongly encourage you to apply even if you do not meet every single requirement listed. We believe that diversity of thought and background contribute to our collective success, and we are committed to providing opportunities for growth and development for all employees.

At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team at [email protected]

GOAL commitment to Diversity, Equity and Inclusion:

GOAL is an equal opportunity employer. We celebrate diversity and are dedicated to building an inclusive environment where all employees can thrive. We are particularly eager to receive applications from women, people with disabilities, members of ethnic and racial minority groups and other underrepresented groups. We recognize that a diverse team enhances our ability to serve our mission effectively. We believe that the more inclusive we are, the better our work will be. Join us in creating a workplace where everyone belongs and contributes to making a difference.

All employees share the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. Moreover, GOAL does not discriminate against any employee, volunteer, or applicant on the basis of race, age, gender identity, origin, political opinion, civil status, medical condition, disability, ethnic background, colour, religion, marital status, veteran status, sexual orientation or any other characteristic protected by applicable laws in our recruitment, hiring, training, promotion, or any other people processes.