Medical Assistant Apprenticeship Program

• Medical Assistant Apprenticeship – Paid training and Tuition **
• Medical Assistant Apprenticeship Program tuition will be paid in-lieu of a sign-on bonus **

Job Summary And Scope Of Responsibilities

The Medical Assistant apprentice will attend 288 hours of classroom and lab sessions and complete 2,000 hours of on the job clinical practice with the goal of passing the Medical Assistant Certification exam and becoming a Certified Medical Assistant (MA-C) in WA state. The Medical Assistant Apprentice, under the direct supervision of a Certified Medical Assistant, performs delegated clinical and administrative duties providing direct support to primary care providers and some direct care to patients. Work in partnership and joint accountability with other team members to achieve Neighborcare Health’s Mission, Guiding Principles, Service Commitments, and Goals.

Neighborcare Health offers a robust benefit package including Health, Wellness & Retirement benefits: Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program

Apprenticeship Details

• Class start date: October 21st, 2024
• 7-week Medical Assistant Apprenticeship classroom time will be held at our partnering programs class located in Renton address to be sent upon hire.
• Medical Assistant Apprenticeship Program tuition will be paid in-lieu of a sign-on bonus
• Clinicals will be completed at one of our Neighborcare Health Clinics
• The Medical Assistant Certification exam fee – Paid by program partner
• The Medical Assistant Certification License – Paid by Neighborcare Health
• The position is benefit eligible
• Offer is contingent upon a background check, professional references, verification of your identity and eligibility to work in the United States, meeting certain immunizations/vaccine requirements

Primary Responsibilities

• Attend 288 hours of classroom and lab sessions for Medical Assistant apprenticeship training
• Maintain an 80% or greater grade during classroom and lab sessions
• Complete 2000 hours of apprenticeship on the job training in the clinic
• Perform duties and responsibilities with excellence, enthusiasm, great service orientation demonstrating courteous behaviors and mannerisms, and by anticipating medical provider’s needs
• Demonstrate flexibility and readily assists other staff members. Maintains a safe and healthy work environments for patients, self and other
• Prepare examination and treatment rooms for use by medical providers by cleaning, stocking and arranging supplies, equipment and instruments
• Review and communicate to medical provider’s appointment schedule to determine patient visit order and solicits special instructions or requests for the day, greets and escorts patient to examination or treatment room in a respectful, warm and caring manner. Keeps patients, medical providers, and other team members, informed of medical provider’s status and/or time delays throughout the day
• Interview patient to determine reason for visit; takes patient’s vital signs, e.g., blood pressure, pulse, respiration, temperature, height and weight; blood draws, immunizations, records information in patient’s medical record; and reports findings to appropriate personnel, according to WAC standard requirements
• Instruct or assist patient in preparation for scheduled procedures, in a caring and courteous manner
• Perform appropriate basic, routine and regular delegated medical functions as directed and within appropriate scope of practice as interred by knowledge, skill level, and Neighborcare Health guidelines (e.g.., vision screening, ear irrigations, hearing tests, hematocrit, tonometry measurements, EKG tests, collecting throat, wound, and sputum specimens, and urine cultures) using appropriate instruments, techniques, and specimen labeling process
• Support medical providers performing routine examination and treatment procedures by attending patient during procedures and providing appropriate supplies and instruments
• Perform routine clerical and reception duties, as required, such as, maintaining departmental logs, answering telephones and taking massages, checking in patients, and scheduling patient appointments
• Perform other duties as assigned, such as assisting in orienting and training new staff members, transporting equipment or patient, and stocking shelves.
• Demonstrate computer literacy for charting and reviewing in NexGen, our electronic medical record system
• Works within scope of practice and according to Neighborcare Health policies. Comply with regulatory requirements and standards of care

Key Skills, Knowledge, And Abilities

• Enjoy working at the top of their scope and partnering with patients, providers and the other team members
• Value team work, problem solving, engagement and adaptability
• Embraces change and practices direct communication
• Knowledge of and skill in the use of personal computers with the ability to learn and use company software programs
• Ability to communicate effectively and respectfully with people of varied racial, educational and socio-economic backgrounds, sexual orientations as well as individuals with disabilities and contagious diseases
• Ability to handle highly confidential and sensitive patient information and comply with HIPAA/Confidentiality policies and procedures
• Ability to follow written and verbal directions and to complete assigned tasks
• Ability to be detail oriented, organized, a multi-tasker, problem solver and have excellent follow-through
• Ability to read, write and communicate in English and understand basic math
• Ability to learn from directions, observations and mistakes; and apply procedures using good judgment.
• Self-motivated and able to work independently or as part of a team; ability to interact appropriately with co-workers and patients
• Ability to remain calm and professional when faced with difficult situations and or emergencies.
• Ability to maintain predictable, reliable, and timely attendance
• Strong time management skills

Education Required

• High school diploma or equivalency

Required License/Certification/Registration

• Completed Medical Assistant Apprentice program
• Obtain an endorsement signed by a Neighborcare Health provider (site SMD and/or CHO) within 7 days of employment.
• Obtain an active Medical Assistant-Registered status within 60 days of employment from Washington State Department of Health per WAC.
• Maintain a current attestation of endorsement to perform specific medical tasks signed by a supervising health care practitioner filed with the department of health.
• Basic Life Saving (BLS) certificate

Our Mission

The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.

About Our Service Commitments

Our service commitments were created by staff members, leaders, board members and patients. We use these as a guide and expectation for how we treat our patients and each other. You may learn more about our service commitments here, https://neighborcare.org/about-us/service-commitments/

• Serving patients
• Serving each other
• A warm welcome
• Caring
• Respect
• Working together
• Trusting Relationship

About Us

For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.

Compensation

The wage range for this position $19.97

Compensation will be determined based on years of relevant experience.

Union: Yes

Full job description will be provided during the interview process.